Pool Service Route Supervisor Position Available In Charleston, South Carolina

Pool Service Route Supervisor Aquatica Pools and Spas – 3.8 N Charleston, SC Job Details Full-time $55,000 – $60,000 a year 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Flexible schedule Qualifications Management Certified Pool Operator Customer service Pool maintenance Mid-level High school diploma or GED Driver’s License Team management Leadership Communication skills

Full Job Description Position Summary:

The Route Supervisor will oversee and manage the daily operations of the service routes for Aquatica Pools and Spas. This role involves leading a team of service technicians, ensuring high-quality pool maintenance and customer service, and optimizing route efficiency. The Route Supervisor will play a key role in maintaining operational standards, troubleshooting issues, start ups and pool schools and ensuring customer satisfaction. About the

Company:

Aquatica Pools & Spas is a dream brought to life by our owner and founder, Thiago Silva. With a lifetime of custom gunite pool industry experience, Thiago envisioned a company that delivers a product second to none in its quality, attention to detail, creativity, and spectacular design. Aquatica Pools & Spas takes pride in our pools being built quickly and efficiently to stay on schedule and on budget. Aquatica Pools & Spas has a quality-driven crew for each step in the construction process, and we are able to deliver remarkable results to every customer! Our core values are the backbone of our business and guide our hiring process.

Objectives:

Supervise and support service technicians to ensure efficient and high-quality pool maintenance and repairs. Develop and optimize service routes for maximum efficiency and cost-effectiveness. Conduct regular field inspections to ensure compliance with company standards and industry best practices. Provide hands-on troubleshooting assistance for complex pool system issues, including equipment malfunctions, automation, and water chemistry. Serve as the main point of contact for escalated customer concerns, ensuring prompt and professional resolution. Train and mentor service technicians, reinforcing best practices and safety procedures. Maintain accurate records of service schedules, equipment maintenance, and customer interactions. Monitor and manage inventory for service vehicles, ensuring technicians have necessary supplies and tools. Collaborate with the service manager to improve operational workflows and service quality.

Competencies:

Strong leadership and team management skills with the ability to coach and develop technicians. In-depth knowledge of pool maintenance, equipment, automation systems, and water chemistry. Excellent problem-solving and troubleshooting abilities in a fast-paced field environment. Strong organizational and logistical planning skills. Effective communication and customer service skills to handle client interactions and concerns. Proficiency in scheduling software and route optimization tools is a plus.

Preferred certifications:

CPO (Certified Pool Operator)

Education and Experience:

High school diploma or equivalent required. Valid driver’s license with a clean driving record.

Physical Requirements:

Ability to lift up to 50 pounds and perform physical tasks related to pool service. Comfortable working outdoors in various weather conditions. Visual and auditory ability to assess equipment performance and maintain accurate documentation. Commitment to

Diversity:

Aquatica Pools & Spas is an equal opportunity employer committed to diversity and inclusion. We value and embrace differences in age, race, gender, religion, sexual orientation, and disability among our workforce.

Job Type:

Full-time Benefits:

Health, Vision and Dental insurance Paid time off Professional development assistance Company vehicle and equipment provided

Schedule:

10-hour shifts, including weekends as needed

License/Certification:

Driver’s License (Required) CPO Certification (Preferred)

Work Location:

In-person Job Type:

Full-time Pay:

$55,000.00 – $60,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

10 hour shift Monday to Friday Weekends as needed Shift availability: Day Shift (Preferred) Ability to

Commute:

N Charleston, SC 29418 (Required) Ability to

Relocate:

N Charleston, SC 29418: Relocate before starting work (Required)

Work Location:

In person