Delivery Driver Supervisor Position Available In Hampden, Massachusetts

Delivery Driver Supervisor
Req #18318
Springfield, MA, USA Job Description
Posted Wednesday, June 11, 2025 at 10:00 PM
About The Chefs’ Warehouse
The Chefs’ Warehouse, Incbines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission:

The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our

C.H.E.F.S.

Values:

Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs)

Please click on the link above to see a Day in the Life of a Driver at CW!
Pay Range $75,000 – $90,000

Position Summary:

Plans, directs, coordinates, and participates in activities of warehouse / delivery drivers for the Company including personnel scheduling, meeting customer delivery obligations and standards, and ensuring compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors.
What you’ll do:
Coordinate and supervise daily activities of warehouse/driver personnel including route assignments, vehicle assignments, customer deliveries and vendor pick-ups.
Ensure compliance with all USDOT requirements as well as those of other regulatory bodies related to vehicle use and maintenance, safe operation of vehicles, and required medical certifications.
Train warehouse/driver personnel to required standards and complete periodic evaluations of driver performance.
Maintain USDOT-required driver files
Maintain and update work and duty schedules for warehouse / driver personnel
Ensure that vehicles are clean and meet maintenance standards and requirements
Reports services issue to leasing company.
Respond to and resolves customer complaints, including immediate problem-solving, coordinating response with appropriate sales personal and applying corrective action and/or discipline as required
Train warehouse / drivers in all aspects of material handling both on and off the vehicle.
Evaluate employee performance on an ongoing basis – including regularly scheduled road-testing — and respond with appropriate reinforcement, coaching or correction as necessary
Execute all aspects of accident investigation and insurance reporting in coordination with the Operations Manager, other Company officials, or representatives of insurance interests as circumstances dictate
Monitor trip and dispatch logs and vehicle monitoring software for conformance with schedules and direct preparation and retention of dispatch and vehicle operations records and reports.
Maintain mileage records for taxes and leasing company.
Gain proficiency in the Company’s primary sales processing software system as well as subordinate systems
Drive routes during peak times and as needed to carry out the operation’s delivery obligations.
Conduct weekly meetings to inform staff of new procedures and other company-wide information. Collaborate with Operations, Product, Purchasing and Sales personnel to ensure information is accurate and comprehensive
About you:
Possess a high school diploma or GED equivalent certification.
Have a valid driver’s license. (CDL Preferred)
Must Pass a DOT physical
Experience driving and parking large vehicles.
Able to lift 25 pounds.
Experience using hand trucks, pallet jacks and forklifts a plus.
Professional with a pleasant disposition and able to give all clients a positive customer service experience.
Candidate should be dependable, hardworking and an effective communicator.
Excellent time-management and organizational skills required.
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The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

Paid Vacations, Paid Holidays
Health, Dental and Medical Benefits
Weekly pay
Life Insurance
5% above cost for our high-quality food products
Employee discounts for travel and events
401k
Employee Stock Purchase Plan
The Chefs’ Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.
Job Details
Pay Type
Salary
Hiring Min Rate
75,000 USD
Hiring Max Rate
90,000 USD