Access – A – Ride Road Supervisor Position Available In Kings, New York

Access – A – Ride Road Supervisor 2Go Bus Brooklyn, NY Job Details Full-time $48,639.00 – $62,226.60 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Leadership training provided Vision insurance Flexible schedule Qualifications CDL B Mandarin Spanish Brake repair Report writing Microsoft Excel Microsoft Outlook Incident management Mobile applications Logistics English Mid-level CDL High school diploma or GED Dispatching Driver’s License Class E Supervising experience Haitian Creole Air Brake Endorsement Computer skills Bus driving Leadership 2 years Communication skills Full Job Description Summary The Access – A- Ride Road Supervisor is responsible for field-level oversight of transportation operations to ensure safe, timely, and compliant service delivery. This position involves real-time monitoring of drivers and fleet activity, responding to road incidents, and utilizing telematics and dispatch systems such as Samsara and Autofleet to support efficient operations. Responsibilities The Road Supervisor will be responsible for: Monitoring and coaching drivers on performance and safety Responding to breakdowns, incidents, and customer complaints Coordinating with dispatch and fleet maintenance Ensuring compliance with DOT, DMV, and Article 19-A regulations Managing on-the-road operations using Samsara and Autofleet Essential Duties Use Samsara for real-time vehicle monitoring, driver behavior tracking, and incident alerts Use Autofleet to manage fleet deployment, adjust schedules, and optimize routing Conduct field evaluations, road checks, and ride-alongs Assist with daily pull-outs and end-of-day pull-ins Respond to road emergencies, accidents, and service interruptions Communicate with dispatchers, drivers, and maintenance to resolve issues quickly Document service disruptions, incidents, and field observations Provide on-the-spot coaching and guidance to drivers Non-Essential Duties Support training initiatives for new drivers Participate in internal audits or reporting initiatives Assist with random drug/alcohol testing, if certified Supervisory Responsibilities No direct supervisory authority, but serves as a field-level leadership presence Provides feedback, reports, and recommendations to the Operations and HR teams May assist in directing driver actions in the field Required Skills & QualificationsEducation and Experience High school diploma or equivalent required Minimum 2 years of experience in transit, logistics, or fleet operations Prior experience as a dispatcher, driver, or road supervisor preferred Valid CDL (Class B with Passenger and Air Brakes endorsements) strongly preferred Technical and Computer Skills Proficiency in Samsara and Autofleet or similar fleet telematics and optimization platforms Familiarity with tablets, radio communication devices, and dispatch systems Basic knowledge of Microsoft Excel, Outlook, and mobile applications Language Skills Fluent in English (spoken and written) Bilingual skills (e.g., Spanish, Haitian Creole, Mandarin) are a plus Preferred Skills & Qualifications Knowledge of NYC Department of Transportation and TLC guidelines Training or certification in DOT safety or Article 19-A compliance Experience in incident management and on-road decision-making Strong interpersonal skills and ability to de-escalate tense situations Employee Rewards and Incentives Competitive hourly pay with overtime opportunities Paid time off and sick leave Medical, dental, and vision insurance Opportunities for growth into dispatch, training, or operations leadership roles Access to ongoing safety and leadership training Recruiters’ Contact Information If you have any questions about this position or would like to apply, please contact:

Recruiter’s Name:

Andrew Lui Recruiter’s Job Title:

HR Coordinator Phone Number:

929-566-6933

Ext:

4

Email Address:

Company Name:

Gogo Bus Job Type:

Full-time Pay:

$48,639.00 – $62,226.60 per year

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Schedule:

8 hour shift Ability to

Commute:

Brooklyn, NY 11206 (Required) Ability to

Relocate:

Brooklyn, NY 11206: Relocate before starting work (Required)

Work Location:

In person