Dockmaster Position Available In Escambia, Florida

Salary Not Available Dockmaster
MarineMax

Occupation:

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Location:

Pensacola, FL – 32502
Positions available: 1
Job #:

DOCKM006211

Source:

MarineMax

Posted:

5/11/2025

Web Site:

www.marinemax.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

OVERVIEW

Manage dock team members and daily operations of the dock, including Wet Slips, Dry Slips, Basin and the front lot.

KEY TASKS

• Hire, train, motivate, coach, monitor and evaluate the performance of all dock team members
• Maintain dock machinery and equipment effectively and in a safe working condition
• Schedule all maintenance and repairs for dock machinery with Service Manager
• Responsible for setting dock employee work schedules around marine operations
• Oversee and participate in the training of new dock employees
• Audit forklift operator performance to make sure training, job performance and attitude are acceptable
• Initiate and oversee maintenance and repair area relating to the Dock/Yard resulting in a safe and attractive work area
• Manage departmental expenses effectively
• Establish and maintain positive relationships with other departments
• Prepare for and participate in meetings with management or other department heads
• Schedule all sales, service and storage moves keeping in mind the best interest of the potential and existing customers
• Communicate with Office Manager and/or Corporate on a regular basis in regards to storage related information
• In the even that a boat is damaged, promptly report the damage to sales or service and if applicable, contact the customer that same day
• Communicate customer satisfaction standards to all dock personnel
• Monitor results of CSI reports and continually make improvements where and when needed
• Resolve customer complaints and build loyal customer base for marina
• Inventory boats in wet and dry storage weekly
• Responsible for dipping and monitoring fuel tanks

KEY RESULT AREAS

• Safe and profitable operation of marina/dock operations
• Severe weather prevention plan executed
• Top condition facility, docks and customer areas
• High level of customer service and responsiveness to issues
• Establish and maintain positive relationships with all departments
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Learn more about E-Verify, including your rights and responsibilities. Help for Employer Information. Opens a new window.