Dockmaster Position Available In Escambia, Florida
Tallo's Job Summary: Manage dock team members and daily operations of the dock, including Wet Slips, Dry Slips, Basin, and the front lot. Responsibilities include hiring, training, and evaluating team members, maintaining machinery, scheduling maintenance, overseeing employee work schedules, and ensuring customer satisfaction. This full-time position is located in Pensacola, FL, with MarineMax.
Job Description
Salary Not Available Dockmaster
MarineMax
Occupation:
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Location:
Pensacola, FL – 32502
Positions available: 1
Job #:
DOCKM006211
Source:
MarineMax
Posted:
5/11/2025
Web Site:
www.marinemax.com
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
OVERVIEW
Manage dock team members and daily operations of the dock, including Wet Slips, Dry Slips, Basin and the front lot.
KEY TASKS
- Hire, train, motivate, coach, monitor and evaluate the performance of all dock team members
- Maintain dock machinery and equipment effectively and in a safe working condition
- Schedule all maintenance and repairs for dock machinery with Service Manager
- Responsible for setting dock employee work schedules around marine operations
- Oversee and participate in the training of new dock employees
- Audit forklift operator performance to make sure training, job performance and attitude are acceptable
- Initiate and oversee maintenance and repair area relating to the Dock/Yard resulting in a safe and attractive work area
- Manage departmental expenses effectively
- Establish and maintain positive relationships with other departments
- Prepare for and participate in meetings with management or other department heads
- Schedule all sales, service and storage moves keeping in mind the best interest of the potential and existing customers
- Communicate with Office Manager and/or Corporate on a regular basis in regards to storage related information
- In the even that a boat is damaged, promptly report the damage to sales or service and if applicable, contact the customer that same day
- Communicate customer satisfaction standards to all dock personnel
- Monitor results of CSI reports and continually make improvements where and when needed
- Resolve customer complaints and build loyal customer base for marina
- Inventory boats in wet and dry storage weekly
- Responsible for dipping and monitoring fuel tanks
KEY RESULT AREAS
- Safe and profitable operation of marina/dock operations
- Severe weather prevention plan executed
- Top condition facility, docks and customer areas
- High level of customer service and responsiveness to issues
- Establish and maintain positive relationships with all departments
- MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify, including your rights and responsibilities. Help for Employer Information. Opens a new window.