Fulfillment Supervisor Position Available In Greene, Georgia

Fulfillment Supervisor 2.8 2.8 out of 5 stars 150 Stewart Pkwy, Greensboro, GA 30642 a2b Fulfillment is a fast-growing, third-party provider of distribution support services, including Order Fulfillment, Contact Center Solutions, and a vast array of Value-Added services. We are currently recruiting for the position of Fulfillment Supervisor for our Greensboro, GA location.

The Role:

Reporting to the Fulfillment Manager and as a member of a thriving team, you are a creative problem solver responsible for the development and delivery of innovative solutions. This role is responsible for supervision of the Order Fulfillment activities, which include Picking, Packing, Finishing/Special Packaging, QC, Replenishment and operation of the Automated Conveyor Line and Shipping Sorter. The three primary categories of this position are: Supervise/lead a team to execute a demanding workload with changing priorities to achieve same-day order turnaround. Supervise a large team of associates to ensure compliance with engineered workflows, achieve or exceed productivity standards and adherence to quality goals and expectations. Monitor the warehouse monitor to allocate resources to the correct group/location ID. Duties will include, but are not limited to: Coordinate and oversee Fulfillment activities Provide leadership through coaching and training of personnel Maintain and enforce all company procedures and policies Motivate and lead Fulfillment staff to complete tasks Enforce standards of warehouse safety, cleanliness and organization Monitor workflow and processes to resolve issues effectively and efficiently Other duties as assigned

Responsibilities Include:

Workload Management Analysis of ever-changing workload and priorities to ensure that all orders are shipped same day by the cutoff time. Determination of resource requirements in order to achieve daily shipping goals. Scheduling of resources. Overtime reduction/prevention. Process Management Ensure that all work is performed in accordance with pre-engineered workflows and SOP’s. Collaboration with all departments to create and enhance workflows and SOP’s to improve efficiency. Precise execution of all processes, ensuring quality and accurate inventory transactions. Adherence to engineered Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including same-day turnaround of orders by the cut-off time. Prevent product damage and shrinkage, accidents, and occupational hazards. Associate Management Ensure that safety guidelines are followed at all times. Assist the Fulfillment Manager to manage associate output and productivity. Ensure proficiency within the department to support financial and operational needs/goals. Job description and duties subject to modification.

Expectations:

Supports and advances a2b’s mission, vision, values and culture. Accepts responsibility to live a2b’s culture. Makes a positive contribution to business plan objectives, goals and outcomes. Shows professionalism, empathy and respect in all interactions with team members, internal and external. Takes personal responsibility to actively listen to the team members, understand their needs and take initiative to help the team member as your first priority. Take ownership of job duties. Offer team members assistance when necessary to help develop a fully competent and cohesive workforce. Responsible for personal development through training, collaboration and teamwork. Understands and adheres to all policies, procedures and regulations. Maintains knowledge of regulations appropriate for position and attends all training as it relates to position related regulations. Adheres to a2b’s security procedures and safeguards confidentiality of employee information. Demonstrates professionalism in dress, tone, flexibility and communication. Consistently acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. Maintains open and respectful communication with other departments. Handles conflict directly and discreetly.

Qualifications:

Associate’s degree or greater, plus 2+ years relative experience. Strong organizational skills and extremely detail oriented. Ability to multi-task while prioritizing assignments and managing time in a fast-paced and fluid environment. Ability to identify issues proactively and problem solve. Ability to follow instructions and understand process flows

SKILLS:

Strong analytical and problem-solving skills. Customer focused – patient and professional while helping users (your customers). Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Ability to handle pressure and thrive in a fast-paced environment with changing priorities. Willingness to work occasionally outside of normal business hours. Excellent English oral and written communication skills. Understand the importance of quality control, ensuring orders are accurate and products are shipped in good condition.

Adaptability:

flexible to ever-changing demands, to include seasonal fluctuations, client sales, and last-minute changes in order volume. All candidates must satisfactorily complete a criminal background check and drug screening.

Benefits:

Salary/Exempt position plus discretionary bonus Benefits package which includes medical, dental, vision, life, short-term disability, long-term disability, 401K, holiday pay and paid time-off. Employee Events Great Culture a2b Fulfillment is actively involved in giving back to our community. A2b Fulfillment is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. A2b Fulfillment is committed to providing veteran employment opportunities to our service men and women. Tuesday – Saturday 830a-5p (as needed)