Supervisor – Shipping & Receiving Position Available In New Hanover, North Carolina

Supervisor – Shipping & Receiving Acme Smoked Fish – 3.0

Wilmington, NC Job Details Full-time Estimated:

$54.9K – $77K a year 2 days ago Benefits Paid parental leave Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance Life insurance Referral program Qualifications Forklift Certification Software troubleshooting Customer service Computer literacy ERP systems Mid-level Warehouse management Analysis skills Supervising experience Bachelor’s degree Quality control Data entry Warehouse experience Computer skills Safe Quality Food Certification 1 year Leadership FDA regulations Full Job Description The Supervisor – Shipping & Receiving is responsible for overseeing daily warehouse operations related to shipping, receiving, order picking, staging, loading, and unloading. This role leads a team of warehouse associates, ensuring timely and accurate order fulfillment while maintaining high standards of safety, quality, and efficiency. The Supervisor will be actively involved in the hiring, training, and development of staff, promoting a positive work culture aligned with company values.

What You Will Do At Acme:

Warehouse Operations & Order Fulfillment Supervised all shipping and receiving functions, including picking, staging, truck loading/unloading, and accurate order processing. Ensured outbound shipments were packed, labeled, and shipped on schedule, meeting all temperature-sensitive and food safety requirements. Completed invoices, Bills of Lading (BOLs), and system closeouts accurately and on time. Scheduled next-day pickups based on cold storage logistics and production needs. Filled in for the Warehouse Manager as needed to maintain smooth daily operations. Cold Storage Supervision & Inventory Control Led first-shift warehouse teams, overseeing staffing, task delegation, and compliance with cold storage safety procedures. Monitored cold chain protocols, ensuring proper labeling, rotation, and storage temperatures for all perishable inventory. Performed regular cycle counts and audits, supporting accurate inventory levels and rotation practices. Used the M3 ERP system for receiving, picking, and managing inventory movement. Provided administrative and backup support to the Inventory Coordinator, maintaining accurate inventory documentation. Safety, Equipment, & Team Development Conducted equipment inspections, enforced safety procedures, and reported maintenance issues to ensure operational safety. Drove forklifts and other powered equipment safely, maintaining awareness of pedestrian and facility safety. Promoted a collaborative team environment with cross-training to increase operational flexibility. Trained and mentored team members on safe, compliant handling of refrigerated and frozen goods. Performance Monitoring & Reporting Tracked team and individual performance, offered feedback, and contributed to performance reviews. Coordinated PTO and shift coverage, ensuring uninterrupted operations.

Supervisor Responsibilities:

The supervisor will be directly involved in hiring, developing, and training production associates in conjunction with company policies, procedures and culture while maintaining high level of employee engagement and dedication to customer service.

Your Education & Experience:

Bachelor’s degree in supply chain, logistics, warehouse management, or related field. 3+ years of experience in warehouse operations. 1+ years of experience leading teams, or in supervisory role. Experience working within an FDA regulated facility preferred. Experience within an SQF or BRC certified manufacturing environment preferred. Experience in data entry and production software systems (e.g. M3, CAT2, or similar ERP/QC platforms).

Your Skills & Abilities:

Demonstrate excellent attendance and punctuality. Impeccable attention to detail. Great organizational and analytical skills. Computer literacy and ability to troubleshoot basic software. Must be able to communicate well with others. Ability to manage multiple tasks and be flexible by adjusting priorities as needed. Excellent attitude and strong willingness to learn. Ability to work in cold temperature environments for long periods of time. Willing and able to stand for several hours at a time. Must be forklift certified and capable of operating material handling equipment in a cold storage environment. Completion of training programs as assigned and/or required including standard of work.

Physical Requirements:

Ability to lift and move heavy objects, up to 50 pounds, as needed. Ability to stand, walk, and perform manual labor for extended periods. Ability to work in varying temperatures, including coolers and freezers. May be required to operate forklifts, pallet jacks, and other warehouse equipment. Must be able to pass a pre-employment, post offer drug screen, physical, and background check.

Health & Safety Requirements:

Observe and follow all safety rules. Wear required PPE. Follow mandated OSHA regulations. Report all incidents including near misses immediately.

What’s In It For You:

Competitive compensation including annual discretionary bonus. Opportunity to choose the medical plan that works best for your family. Flexible spending accounts (Medical + Dependent Care). Health Savings Account option with quarterly employer contributions. 401(k). Dental Insurance. Vision Insurance. Company Sponsored Group Term Life. Voluntary Life Insurance options for you and your dependents. Paid time off including company and floating holidays. Tuition Reimbursement. Paid Parental Leave. CASH employee referral program.

Our Acme Legacy & Culture:

Acme Smoked Fish is a seafood processor, purveyor, distributor and more, built on a foundation of quality, innovation, long lasting relationships, passion, and positive stewardship to our seafood communities. As the largest specialty smoked seafood company in the United States, we stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement. Our authenticity has transcended from generation to generation and we pursue excellence in everything we produce and everyone we employ. We stand committed to our Values and our culture, providing us the opportunity to serve our friends and neighbors. Acme manufactures and distributes its products in the U.S. under four core brands (Acme, Blue Hill Bay, Ruby Bay, and Spence) and private labels through leading retail and food service institutions. The company operates manufacturing sites in New York, North Carolina, Florida, Massachusetts, South America and Europe.

Ethics Statement:

Acme Smoked Fish Corporation is committed to creating a diverse and inclusive workplace that fosters respect, collaboration, and innovation. We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer. We do not tolerate or practice any form of discrimination, harassment, or misconduct based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic. We comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy.