Sales Support – Parts Distribution Position Available In Buchanan, Missouri
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Job Description
Location:
St Joseph, US-MO
Rate:
Not Specified
Type:
Permanent Sales Support – Parts Distribution Why Join Altec? Altec is an industry leader, whose primary products include Aerial Devices, Digger Derricks, Chippers, Cranes, and Specialty Equipment — Made in America. In addition to our 8 major manufacturing facilities, Altec has three final assembly plants, 50+ service centers and an extensive network of mobile service technicians. This critical position is responsible for providing excellent customer support and satisfaction within the Service Support area of Parts; responds to customer inquiries and resolves customer issues. Why Altec?
- Use the skills from your bachelor’s program to provide high levels of customer service in a parts environment
- Settle in with a Secure Essential Industry (supporting Utilities, Tree Care, & Telecom)
- Maintain Career Focus, with growth & development encouraged within Altec
- Exercise autonomy within a solid support structure
- This position provides great experience that is prized and marketable within the Altec Organization
- Set Schedules with no mandatory Weekends
- Career Ladder with advancement opportunities
- Team atmosphere with excellent support from peers
- Competitive base with bonus potential
- Comprehensive Benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, and paid vacation
- Values that include
Enjoyment of Work and Family Education, Experience, and Skills Required:
- Bachelor’s Degree (preferred) and
- One year of experience in an industry-related field required (i.e., Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function.
- Or High School Diploma or GED required and two years of related experience Also,
- Experience in an Administrative Support role preferred
- Must have demonstrated experience of providing high volume levels of customer support
- Strong Computer Skills, especially in Microsoft Word and Microsoft Excel
- Demonstrated Problem Solving Skills
- Strong attention to detail
- Solid team player with a collaborative nature
- Ability to multitask and handle multiple transactions
- Ability to work effectively in a fast-paced environment Responsibilities Altec Parts Distribution
- Conducts parts order entry, form entry as directed per established standards.
- Determines correct billing requirements to fulfill requests accurately and timely.
- Researches parts accurately and consistently per established standards.
- Reconciles requests for parts order follow up and escalates as required.
- Conducts required parts research through applicable Parts Pages, Bills of Materials, Installed Base and related locations per established standards under the direction of Supervision.
- Acts as Customer Champion by providing dedicated .
..
Rate:
Not Specified
Location:
St Joseph, US-MO
Type:
Permanent
Industry:
Finance
Recruiter:
Altec, Inc.
Contact:
Not Specified
Email:
to view click here
Reference:
16290735
Posted:
2025-06-18 08:42:41 –
