Recycling Supervisor Position Available In Wake, North Carolina
Tallo's Job Summary: The Recycling Supervisor role involves coordinating daily recycling operations, managing collections, responding to customer requests, and implementing Waste Reduction and Recycling programs. Responsibilities include supervising staff, analyzing data, handling customer inquiries, and supporting campus events. This position contributes to the university's sustainability goals through effective recycling management and leadership.
Job Description
The Recycling Supervisor is responsible for coordinating and overseeing the daily operations of the recycling collections team. This role includes managing scheduled collections for bulky waste and special recycling streams, as well as responding to and scheduling customer requests for services such as event recycling bins, office cleanout carts, and more. Additionally, the Recycling Supervisor plays a key role in implementing key Waste Reduction and Recycling (WRR) programs, including the Zero Waste Workplace initiative and major campus events like student Move In and Move Out. This position offers the opportunity to lead a dedicated team and contribute to the universitys sustainability goals through effective recycling management and customer service.
Key responsibilities and duties include, but are not limited to:
Supervise a team of three staff members, along with 2-3 temporary employees and student interns. Provide direction, training, and performance management to ensure efficient operations.
Oversee daily and weekly recycling collections for various materials including electronics, pallets, shredded paper, styrofoam, and more. Evaluate the best methods for collection, storage, and transportation of materials.
Lead the implementation of key WRR programs such as Zero Waste Workplace and support large campus events like Move In, Move Out, and Packapalooza.
Analyze data from daily routes, weight tickets, and customer feedback to optimize collection routes and improve processes. Regularly assess high-volume locations to adjust schedules and service platforms.
Handle approximately 1,200 customer requests annually, ensuring timely and efficient responses to requests for recycling containers, office cleanout carts, bulky waste removal, and other services.
Collect and analyze data from route sheets, weight tickets, and other sources to advise on route efficiency, infrastructure usage, and process improvements. Use this data to compile the annual report for the NC Department of Environmental Quality (NCDEQ).Utilize AiM software to manage and schedule work requests, workflows, and employee time. Assist staff in transitioning from the current Google-based system to AiM for work requests.
Serve as the primary point of contact for customer requests, ensuring clear, concise communication via email, phone, and in-person interactions with staff, students, faculty, and external partners.
Plan and schedule recycling support for special projects and events across campus, collaborating with various departments and divisions as needed.
Provide day-to-day supervision, performance management, and training for staff. Monitor staff work performance, conduct, and equipment operation to ensure safety and effectiveness. Responsible for staff training in equipment operation, safety, and vehicle maintenance.
Other ResponsibilitiesPosition serves in a mandatory role and is essential to the operations of the university. May be required to work during adverse weather conditions and work even if the university closes. Snow removal operations as directed by supervisors.
Other duties as assigned.
