Call Center Manager Lead Our Appointment Setters Position Available In Broward, Florida
Tallo's Job Summary: Guardian Impact Windows & Roofing is hiring a Call Center Manager to lead their appointment setters team in Deerfield Beach. Responsibilities include coaching, tracking performance, and improving processes. Requirements include 3+ years of call center management experience and CRM knowledge. Competitive salary, bonus potential, and growth opportunities are offered. Contact Ana for more information.
Job Description
un ⚐ ⚑ ⚑ Call Center Manager – Lead Our Appointment Setters (Deerfield Beach) Guardian Impact Windows & Roofing compensation: Based on experience is negotiable employment type: experience level: mid level job title:
Business Development Rep About Us:
Guardian Impact Windows & Roofing is the fastest-growing home improvement company in Florida, providing top-quality impact windows, doors, and roofing solutions. We’re committed to protecting homes and families with premium service and top-tier products. As we grow, we’re seeking a sharp and motivated Call Center Manager to lead our team of appointment setters.
Your Role:
This is a hands-on leadership role overseeing a team of outbound reps who book in-home estimate appointments. You’ll be responsible for coaching, tracking performance, improving processes, and creating a high-energy, results-driven environment.
Key Responsibilities:
Lead and coach a team of outbound appointment setters Monitor and report on
KPIs:
call volume, appointments set, show rates Manage scripts, scheduling tools, and CRM workflows Coordinate with marketing and sales to ensure smooth lead flow Cultivate a team culture focused on accountability and results
Requirements:
3+ years managing call center or phone sales teams Strong background in appointment setting or lead generation Home improvement or construction industry experience preferred CRM and dialer/call software experience required Bilingual (Spanish/English) a strong plus
We Offer:
Competitive salary + uncapped bonus potential Paid time off and major holidays A growing company with leadership opportunities High-energy, fast-paced work environment
Compensation:
Competitive Salary +
Performance Bonuses Schedule:
Tues-Fri 4:30 PM-9:00 PM | Sat-Sun 9:00 AM-7:00 PM Call Ana at (786) 539-2878 Please Email me your resusme Principals only. Recruiters, please don’t contact this job poster.
post id:
7848569037 updated: ♥ [ ]
