Find & Apply For Call Center Manager Jobs In Duval, Florida
Call Center Manager jobs in Duval, Florida involve overseeing call center operations, managing staff performance, and ensuring customer satisfaction. Responsibilities include setting goals, analyzing call center metrics, and implementing strategies to improve efficiency and quality of service. Experience in customer service, leadership, and communication skills are essential for success in this role. Below you can find different Call Center Manager positions in Duval, Florida.
Jobs in Duval
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Duval
Salary Information & Job Trends In this Region
The Call Center Manager in Duval, Florida oversees the operations of a call center to ensure efficient customer service and performance. - Entry-level Call Center Representative salaries range from $25,000 to $30,000 per year - Mid-career Call Center Supervisor salaries range from $35,000 to $45,000 per year - Senior-level Call Center Manager salaries range from $50,000 to $70,000 per year The history of the Call Center Manager in Duval, Florida dates back to the early days of telephone communication when businesses began centralizing customer inquiries and support. As technology advanced, the role of the Call Center Manager evolved to include multi-channel communication, such as email and live chat, in addition to traditional phone support. Current trends in the Call Center Manager industry in Duval, Florida include the implementation of artificial intelligence and automation to improve efficiency and customer satisfaction. Additionally, there is a growing emphasis on employee training and development to enhance the overall customer experience and increase retention rates.
