Find & Apply For Call Center Manager Jobs In Miami-Dade, Florida
Call Center Manager jobs in Miami-Dade, Florida involve overseeing call center operations, managing staff, and ensuring customer satisfaction. Responsibilities include monitoring performance metrics, implementing strategies to improve efficiency, and resolving customer issues. Experience in call center management and strong communication skills are essential. Below you can find different Call Center Manager positions in Miami-Dade, Florida.
Jobs in Miami-Dade
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Miami-Dade
Salary Information & Job Trends In this Region
Call Center Managers in Miami-Dade, Florida oversee the daily operations of customer service teams to ensure effective communication and problem resolution. - Entry-level Call Center Representative salaries range from $28,000 to $35,000 per year - Mid-career Call Center Supervisor salaries range from $40,000 to $55,000 per year - Senior Call Center Manager salaries range from $60,000 to $85,000 per year The role of Call Center Manager in Miami-Dade has its origins in the telecommunications boom of the late 20th century when businesses began centralizing customer interactions. Over the years, the position of Call Center Manager in Miami-Dade has evolved from basic phone operations to complex customer service solutions involving multiple communication platforms. Today, trends in call center management in Miami-Dade include the use of artificial intelligence to streamline operations, the adoption of omnichannel communication strategies, and an increased focus on data-driven customer experience improvements.
