Find & Apply For Call Center Manager Jobs In Pasco, Florida
Call Center Manager jobs in Pasco, Florida involve overseeing daily operations, managing staff, and ensuring excellent customer service. Responsibilities include setting goals, analyzing call center metrics, and implementing strategies to improve efficiency. Strong leadership and communication skills are essential. Experience in call center management is typically required for these positions. Below you can find different Call Center Manager positions in Pasco, Florida.
Jobs in Pasco
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Pasco
Salary Information & Job Trends In this Region
The Call Center Manager in Pasco, Florida, plays a vital role in overseeing the operations and staff of local call centers. - Entry-level Call Center Representative salaries range from $28,000 to $35,000 per year - Mid-career Call Center Supervisor salaries range from $40,000 to $55,000 per year - Senior Call Center Manager salaries range from $65,000 to $85,000 per year The position of Call Center Manager in Pasco has its roots in the broader development of customer service management in the region. Historically, as Pasco's industries expanded, so too did the need for dedicated customer support centers. Over the years, the role of Call Center Manager in Pasco has evolved significantly. Originally focused primarily on managing large volumes of calls, the role now also encompasses leading multi-channel communication strategies, including email, social media, and live chat. Current trends for Call Center Managers in Pasco include adopting AI and automated systems for routine inquiries, enhancing customer relationship management (CRM) software, and focusing on employee satisfaction and retention strategies to improve overall service quality.
