Find & Apply For Call Center Manager Jobs In Pinellas, Florida
Call Center Manager jobs in Pinellas, Florida involve overseeing daily operations, managing staff, and ensuring high-quality customer service. Responsibilities include setting targets, monitoring performance, and implementing strategies to improve efficiency. Strong communication and leadership skills are essential. Experience in call center management is preferred. Below you can find different Call Center Manager positions in Pinellas, Florida.
Jobs in Pinellas
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Pinellas
Salary Information & Job Trends In this Region
Call Center Managers in Pinellas, Florida oversee the operations and performance of call centers to ensure efficient customer service and satisfaction. - Entry-level Call Center Supervisor salaries range from $30,000 to $40,000 per year - Mid-career Call Center Manager salaries range from $45,000 to $60,000 per year - Senior-level Director of Call Center Operations salaries range from $70,000 to $90,000 per year The role of Call Center Manager in Pinellas, Florida has a rich history dating back to the early days of customer service centers, where the focus was on managing incoming calls and resolving customer issues promptly. As the demand for customer service grew, the role of the Call Center Manager evolved to include overseeing multiple communication channels, implementing technology solutions, and developing strategies to improve overall customer experience. Current trends in the Call Center Manager role in Pinellas, Florida include implementing chatbots and AI technology to enhance customer interactions, focusing on data analytics to improve call center efficiency, and prioritizing employee training and development to ensure high-quality service delivery.
