Supervisor Nutrition Patient Call Center Position Available In Pinellas, Florida

Supervisor Nutrition Patient Call Center HealthTrust Supply Chain – 2.7 Saint Petersburg, FL Job Details Full-time 14 hours ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Adoption assistance Family leave Vision insurance 401(k) matching Pet insurance Qualifications Customer service Call center Mid-level High school diploma or GED Food service Computer skills 1 year Associate’s degree Full Job Description Introduction Do you have the career opportunities as a(an) Supervisor Nutrition Patient Call Center you want with your current employer? We have an exciting opportunity for you to join HealthTrust Supply Chain which is part of the nation’s leading provider of healthcare services, HCA Healthcare. Benefits HealthTrust Supply Chain, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about

Employee Benefits Note:

Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Supervisor Nutrition Patient Call Center where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications The Supervisor of the Culinary Patient Service Center assist in overseeing the functions in the division culinary patient call center, assuring a high level of customer service and patient satisfaction. Culinary Patient Service Center serves as the primary contact for patients, family members and nursing staff seeking to submit patient requests and preferences for food, beverages and meal services, as well as those seeking to resolve foodservice issues and concerns. The position assists in overseeing the culinary concierge team, processing patient meal requests and completing diet office report processes. The Culinary Service Center Supervisor answers calls, processes requests and enters required information into the patient’s meal record in Computrition Nutrition Care Management system (NCM). What you will do in this role: Supervises and answers calls in the call center to ensure timely and accurate processing of all meal orders, tray tickets, and diet office reports. Completes assigned duties in the culinary patient call center, providing services that meet the needs of patients and the division, company and regulatory standards. Maintains general competencies specific to all aspects of Patient Foodservice, including patient menus, diet order restrictions, and meal service timeframes for assigned facilities. Produce monthly meal count reports and provide to manager and enter for month-end reporting for assigned facilities.

What qualifications you will need:

High School Diploma or equivalent (GED) required Associate Degree or higher in related field preferred 1-2 years’ experience in lead or supervisor position in customer service, hospitality and/or call center environment required. Previous 1-2 years’ experience as lead or supervisor in healthcare patient foodservice preferred. Experience in hospital foodservice, with 2-3 years diet office, customer service or related experience preferred. Knowledge of modified diets and foodservice duties, including terminology and nomenclature, preferred. Computer experience with all aspects of food service to include but not limited to Diet Office and/or Call Center processes preferred. Experience with office and/or call center processes preferred. HealthTrust Supply Chain is a critical part of HCA Healthcare’s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission – patient care. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. “Bricks and mortar do not make a hospital. People do.”- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Supervisor Nutrition Patient Call Center opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.