Find & Apply For Call Center Manager Jobs In St. Johns, Florida
Call Center Manager jobs in St. Johns, Florida involve overseeing call center operations, managing staff performance, and ensuring customer satisfaction. Responsibilities include developing strategies to improve efficiency, analyzing data to make informed decisions, and resolving escalated issues. Candidates should have strong leadership skills, communication abilities, and experience in a similar role. Below you can find different Call Center Manager positions in St. Johns, Florida.
Jobs in St. Johns
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in St. Johns
Salary Information & Job Trends In this Region
The Call Center Manager in St. Johns, Florida oversees the operations and performance of the call center staff to ensure high-quality customer service and efficient call resolution. - Call Center Representative salaries range from $30,000 to $40,000 per year - Call Center Supervisor salaries range from $40,000 to $50,000 per year - Call Center Manager salaries range from $50,000 to $70,000 per year The role of the Call Center Manager in St. Johns, Florida has a rich history dating back to the early days of telecommunications when call centers were established to handle customer inquiries and support. Over time, the Call Center Manager position has evolved to encompass not only managing call center operations but also implementing new technologies, training programs, and quality assurance measures to enhance customer experiences. Current trends in the Call Center Manager role in St. Johns, Florida include the integration of AI and chatbots to streamline customer interactions, a focus on omnichannel communication to meet customer preferences, and an emphasis on data analytics to drive performance improvements.
