Find & Apply For Call Center Manager Jobs In Forsyth, Georgia
Call Center Manager jobs in Forsyth, Georgia require overseeing daily operations, managing staff, and ensuring high-quality customer service. Responsibilities include analyzing call center data, implementing efficient processes, and resolving customer complaints. Successful candidates possess leadership skills, communication abilities, and experience in call center management. Below you can find different Call Center Manager positions in Forsyth, Georgia.
Jobs in Forsyth
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Forsyth
Salary Information & Job Trends In this Region
The Call Center Manager in Forsyth, Georgia oversees the operations and performance of the call center staff to ensure high-quality customer service and efficiency. - Entry-level Call Center Supervisor salaries range from $30,000 to $40,000 per year - Mid-career Call Center Manager salaries range from $40,000 to $55,000 per year - Senior-level Call Center Director salaries range from $55,000 to $75,000 per year The history of the Call Center Manager role in Forsyth, Georgia dates back to the early 2000s when the demand for customer service over the phone increased significantly with the rise of e-commerce and telecommunications industries. Over the years, the role has evolved to include not only managing call center agents but also implementing technology solutions, analyzing data for performance metrics, and developing strategies to improve customer satisfaction. Current trends in the Call Center Manager field in Forsyth, Georgia include the integration of AI and chatbots to handle routine customer inquiries, implementing remote work options for call center staff, and focusing on training and development to enhance employee skills and efficiency.