Find & Apply For Call Center Manager Jobs In Jefferson, Louisiana
Call Center Manager jobs in Jefferson, Louisiana involve overseeing daily operations, ensuring high-quality customer service, and maximizing team performance. Responsibilities include monitoring call center metrics, implementing strategies to improve efficiency, and resolving issues to meet goals. Experience in call center management and strong leadership skills are essential for success in this role. Below you can find different Call Center Manager positions in Jefferson, Louisiana.
Jobs in Jefferson
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Jefferson
Salary Information & Job Trends In this Region
The Call Center Manager in Jefferson, Louisiana oversees the operations and performance of the call center staff to ensure efficient and effective customer service. - Call Center Representative salaries range from $25,000 to $35,000 per year - Call Center Supervisor salaries range from $35,000 to $50,000 per year - Call Center Manager salaries range from $50,000 to $70,000 per year The history of the Call Center Manager in Jefferson, Louisiana traces back to the early days of telephone communication, where operators manually connected calls. Over time, call centers evolved to handle a wide range of customer inquiries and support services. As technology advanced, the role of the Call Center Manager expanded to include managing multi-channel communication platforms, implementing performance metrics, and overseeing training and development programs for call center staff. Current trends in the Call Center Manager role in Jefferson, Louisiana include the integration of artificial intelligence and chatbots to enhance customer service, remote work options for call center staff, and a focus on data analytics to improve operational efficiency and customer satisfaction.
