Find & Apply For Call Center Manager Jobs In Guilford, North Carolina
Call Center Manager jobs in Guilford, North Carolina involve overseeing daily operations, managing staff performance, and ensuring customer satisfaction. Responsibilities include developing strategies to improve efficiency, analyzing data to identify trends, and implementing training programs. Strong communication and leadership skills are essential. Below you can find different Call Center Manager positions in Guilford, North Carolina.
Jobs in Guilford
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Guilford
Salary Information & Job Trends In this Region
The Call Center Manager in Guilford, North Carolina oversees the operations of a call center to ensure efficiency and customer satisfaction. - Entry-level Call Center Representative salaries range from $25,000 to $35,000 per year - Mid-career Call Center Supervisor salaries range from $35,000 to $50,000 per year - Senior-level Call Center Manager salaries range from $50,000 to $70,000 per year The history of the Call Center Manager in Guilford, North Carolina dates back to the early 2000s when companies started centralizing customer service operations to improve productivity and streamline communication. Over the years, the role of the Call Center Manager has evolved to include implementing new technologies, optimizing processes, and enhancing employee training to meet the changing demands of the industry. Current trends in the Call Center Manager role in Guilford, North Carolina include the integration of artificial intelligence, data analytics for performance monitoring, and a focus on providing personalized customer experiences to drive loyalty and retention.
