Find & Apply For Call Center Manager Jobs In Knox, Tennessee
Call Center Manager jobs in Knox, Tennessee require overseeing daily operations, ensuring high-quality customer service, managing staff performance, and implementing strategies to meet KPIs. Responsibilities include developing and enforcing policies, analyzing data to improve efficiency, and fostering a positive work environment. Strong leadership and communication skills are essential. Below you can find different Call Center Manager positions in Knox, Tennessee.
Jobs in Knox
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Knox
Salary Information & Job Trends In this Region
Call Center Managers in Knox, Tennessee oversee the operations of call centers, ensuring efficient and effective communication between customers and agents. - Entry-level Call Center Supervisor salaries range from $30,000 to $40,000 per year - Mid-career Call Center Manager salaries range from $45,000 to $60,000 per year - Senior-level Director of Call Center Operations salaries range from $70,000 to $90,000 per year The role of Call Center Manager in Knox, Tennessee has a rich history rooted in the need for organized customer service and communication. As technology has advanced, the responsibilities of the manager have evolved to encompass various communication channels and customer service strategies. Over the years, the Call Center Manager position in Knox, Tennessee has evolved to include a focus on data analysis, performance metrics, and employee training and development. The manager plays a crucial role in ensuring that customer service standards are met and exceeded. Current trends in the Call Center Manager role in Knox, Tennessee include the integration of artificial intelligence and chatbots, remote work capabilities, and a strong emphasis on customer experience and satisfaction. Managers are also increasingly focused on employee engagement and retention strategies to maintain a motivated and efficient team.
