Find & Apply For Customer Service Manager Jobs In Lawrence, Alabama
Customer Service Manager jobs in Lawrence, Alabama involve overseeing customer service operations, managing a team of representatives, resolving customer issues, and implementing strategies to improve customer satisfaction. Responsibilities include monitoring performance metrics, training staff, and ensuring efficient service delivery. Strong communication and leadership skills are essential for success in this role. Below you can find different Customer Service Manager positions in Lawrence, Alabama.
Jobs in Lawrence
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Lawrence
Salary Information & Job Trends In this Region
Customer Service Managers in Lawrence, Alabama play a critical role in ensuring customer satisfaction and maintaining the reputation of local businesses. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Experience Director salaries range from $65,000 to $85,000 per year The position of Customer Service Manager in Lawrence has been a staple in the local business community for decades, traditionally focusing on face-to-face customer interactions and telephone support. Over the years, the role of Customer Service Manager in Lawrence has expanded due to technological advancements and changing consumer expectations. This evolution has introduced new channels for customer interaction, including email, social media, and live chat. Today, trends in customer service management emphasize the importance of multi-channel engagement strategies, data-driven decision-making, and personalized customer experience to meet increasing consumer demands for quick and efficient service.