Customer Service Administrator Position Available In Madison, Alabama

Customer Service Administrator 4.4 4.4 out of 5 stars Huntsville, AL 35806 In support of our client, a leading provider of networking and communications equipment, we are seeking a detail-oriented and customer-focused Customer Service Administrator in Huntsville, AL. This individual will play a critical role in ensuring accurate and efficient entry, tracking, and management of customer orders. The ideal candidate will be highly organized, thrive in a fast-paced environment, and demonstrate strong communication and problem-solving skills. This is a contract opportunity. Key Responsibilities Accurately enter and process customer purchase orders into the ERP system. Review order details for completeness, pricing accuracy, and delivery requirements. Collaborate with sales, supply chain, and finance teams to resolve discrepancies or order issues. Monitor order status and proactively communicate updates to customers and internal stakeholders. Coordinate with logistics and shipping departments to ensure timely delivery. Maintain comprehensive records of order transactions and related correspondence. Support process improvements to enhance order accuracy and customer satisfaction. Assist with order backlog management and provide reporting as needed. Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred. 2+ years of experience in order processing, customer service, or a related administrative role. Experience with ERP systems (SAP, Oracle, or similar) preferred. Strong attention to detail and ability to manage multiple tasks efficiently. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to work independently and as part of a team. ResourceTek offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, 401k as well as many other options to employees. Equal Opportunity Employer. #

HUNT Job Types:

Full-time, Contract Pay:

$20.00 – $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift Ability to

Commute:

Huntsville, AL 35806 (Required) Ability to

Relocate:

Huntsville, AL 35806: Relocate before starting work (Required)

Work Location:

In person