Commercial Roofing Service Manager – Columbus, OH Position Available In Hempstead, Arkansas

Commercial Roofing Service Manager•Columbus, OH 3.4 3.4 out of 5 stars Columbus, AR 71831

Title:

Commercial Roofing Service Manager•

Columbus, OH Location:

1221 Marion Rd, Columbus, OH 43207,

USA Salary:

$70,000.00•$85,000.00/year The Commercial Roofing Service Manager is responsible for leading the service department by overseeing all aspects of commercial roof repair, maintenance, and service operations. This role ensures timely, cost-effective, and high-quality execution of service projects, while maintaining strong customer relationships and developing a skilled team of service technicians.

Key Responsibilities:

Operations & Project Management:

Schedule, dispatch, and manage daily work orders and service calls. Review and approve job scopes, estimates, and proposals. Ensure all service work complies with company quality standards and safety regulations. Track job costs and profitability, managing budgets and controlling expenses.

Team Leadership & Development:

Recruit, train, and manage a team of service technicians and coordinators. Conduct performance evaluations and provide coaching and development. Ensure technicians are properly equipped and trained for current roofing systems and repair techniques.

Customer Relations & Sales Support:

Serve as the primary point of contact for commercial service customers. Build and maintain strong customer relationships to ensure repeat business. Assist sales and estimating teams with inspections, technical input, and job scope development. Address and resolve customer complaints or issues in a timely and professional manner.

Administrative Duties:

Maintain accurate service records, job documentation, and reports. Coordinate with accounting for invoicing and collections. Monitor inventory and manage procurement of tools, materials, and supplies for service work.

Qualifications:

Required:

5+ years of experience in commercial roofing, with at least 2 years in a supervisory or managerial role. Strong knowledge of low-slope and flat roofing systems (e.g., TPO, EPDM, Modified Bitumen, PVC). Excellent leadership, communication, and organizational skills. Proficient in Microsoft Office and service management software. Valid driver’s license with clean driving record.

Preferred:

OSHA 10/30

certification. Experience with CRM or construction project management tools.

Working Conditions:

Regular site visits, including roof access and work in outdoor conditions. Office and field-based responsibilities. Occasional travel and availability for emergency service calls outside of standard business hours.

Salary & Benefits:

Competitive salary based on experience. Performance-based bonuses or incentives. Health, dental, and vision insurance. 401(k) Phone, and laptop Paid time off “Company” is an Equal Opportunity Employer PM23 PIafaa408c0eca-25404-37918408