Find & Apply For Customer Service Manager Jobs In Broward, Florida

Salary Information & Job Trends In this Region

Customer Service Managers in Broward, Florida ensure quality support and service delivery to customers across various industries. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Service Director salaries range from $60,000 to $80,000 per year The role of Customer Service Manager has been a staple in Broward's business community, tracing back to the rise of the region's tourism and retail sectors. Initially, these managers handled face-to-face interactions, ensuring customer satisfaction and loyalty. Over the years, the responsibilities of Customer Service Managers in Broward have expanded due to technological advancements and changing consumer expectations. This evolution has introduced new channels of communication, such as social media and live chat, requiring managers to adapt and oversee a broader range of service platforms. Current trends in customer service management in Broward focus on personalization and rapid response times. Managers are leveraging data analytics to better understand customer needs and to tailor services accordingly, improving overall customer experience and operational efficiency.