Customer Service/Project Coordinator Position Available In Broward, Florida

Customer Service/Project Coordinator ACS Construction Systems Weston, FL Job Details Full-time $26 – $28 an hour 21 hours ago Benefits Paid training Paid time off On-the-job training Qualifications Bilingual Spanish Sales Customer service Call center English Microsoft Office Organizational skills Customer support Construction 1 year Phone etiquette Cash handling 2 years Communication skills Entry level Full Job Description –Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. You will handle inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Handle check and card transactions and ensure accurate check handling procedures are followed. Manage customer accounts and update information as necessary. Conduct outbound calling to follow up on customer inquiries or provide additional support. Collaborate with team members to resolve complex issues and enhance the overall customer experience. Maintain detailed records of customer interactions and transactions in the system. Uphold company policies and procedures while ensuring compliance with industry standards. Skills Bilingual (English and Spanish) is required; additional languages are a plus. Excellent verbal and written communication skills in both languages. Strong phone etiquette with the ability to engage customers professionally. Experience in sales or call center environments is preferred. Proficiency in customer support techniques and strategies for effective problem-solving. Ability to handle cash transactions accurately and responsibly. A proactive attitude with strong organizational skills to manage multiple tasks efficiently. A commitment to providing outstanding service with empathy and patience. Join our team as a Customer Service Representative, where your skills will help us deliver exceptional service to our valued customers!

Job Type:

Full-time Pay:

$26.00 – $28.00 per hour Expected hours: 40 per week

Benefits:

On-the-job training Paid time off

Shift:

Day shift Ability to

Commute:

Weston, FL 33326 (Preferred)

Work Location:

In person