Customer Service Relationship Manager Position Available In Broward, Florida

Customer Service Relationship Manager Green Team Capital Fort Lauderdale, FL Job Details Full-time $45,000 – $55,000 a year 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Qualifications Interpersonal skills Customer service Handling customer inquiries English Problem-solving Customer relationship management 1 year Communication skills Entry level Full Job Description Green Team Capital is seeking a highly motivated and professional Customer Service Relationship Manager to join our growing team. We specialize in delivering high-quality benefit products and advisory tools to individuals, families, and businesses across the U.S. As we continue to expand, we’re looking for a team-oriented individual who excels at nurturing and maintaining long-term client relationships.

Position Overview:

As a Customer Service Relationship Manager, you will be the ongoing point of contact for many of our valued clients. You’ll play a critical role in managing relationships, addressing inquiries, and providing expert support through phone and virtual meetings. Your ability to communicate clearly, empathetically, and efficiently will help ensure our clients continue to receive the exceptional service they’ve come to expect from Green Team Capital. This role is critical to the ongoing growth of our teams and will work directly with the new business division after onboarding. We love team players that look to grow withing a company.

Key Responsibilities:

Serve as a dedicated point of contact for existing clients Respond to inquiries and resolve client issues via phone and virtual meetings Support clients with navigating benefit and advisory solutions Maintain detailed records of client interactions and follow-ups Collaborate with team members to ensure a seamless client experience Assist in client retention efforts by proactively engaging with clients

Qualifications:

Excellent verbal and written communication skills in English Strong interpersonal and relationship-building skills Highly organized, self-motivated, and dependable Comfortable with virtual communication platforms (e.g., Zoom, Google Meet) Must be authorized to work in the United States Prior customer service or client relationship experience is a plus Knowledge of benefits or financial products is preferred but not required

What We Offer:

A positive, team-focused work culture Opportunities for professional growth and development Flexible virtual work arrangements Competitive compensation based on experience If you are passionate about helping others and want to grow with a company that values client relationships and internal collaboration, we’d love to hear from you.

Job Type:

Full-time Pay:

$45,000.00 – $55,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

10 hour shift 8 hour shift Weekends as needed

Supplemental Pay:

Bonus opportunities

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Location:

Hybrid remote in Fort Lauderdale, FL 33312