General Manager – Aviation Services Position Available In Broward, Florida

General Manager – Aviation Services 2.7 2.7 out of 5 stars Fort Lauderdale, FL 33315 General Manager, Aviation Services Lead a goal-oriented support services department to create a team that is productive, efficient, and rewarding. Your goal is to build a service-minded team where people enjoy coming to work and collaborating to achieve the department’s goals and objectives. Responsibilities Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Demonstrate continuous ability to maintain and/or improve customer satisfaction Lead and manage team member recruiting, training, development, and assignments Perform daily inspections and assessments, and coach and counsel team members Collaborate with department, facility, and company leadership to achieve goals Execute, maintain, and monitor quality control systems and budgets Deliver excellent service and provide service recovery when service hiccups occur Manage invoicing, vendor relationships, planning, supplies, status reporting, and contract administration Proactively identify issues and threats and coordinate with leadership to effectively support service and communicate with the customer Prepare for and effectively manage irregular operations and emergency situations

Skills Interpersonal Skills:

Ability to interact with individuals at all levels of the organization

Communication:

Effective written, spoken, and non-verbal communication as well as presentation skills

Customer Service:

Service-oriented mentality with a focus on exceeding expectations

Professionalism:

Maintain a positive and professional demeanor

Decision Making:

Ability to quickly make sound decisions and judgments

Proactivity:

Self-motivated with the ability to effectively prioritize projects and needs

Team Player:

Willingness to collaborate and provide support where needed to achieve outcomes

Business Ethics:

Demonstrate integrity, respect, and discretion in all business dealings

Organization:

Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements 5+ years of customer service management experience in an operation that is equivalent in size and scope to the customer High school diploma/GED required; bachelor’s degree preferred Ability to work a flexible schedule that may include nights, weekends, and holidays Computer skills including word processing, spreadsheets, email, and ordering platforms Must be willing to relocate for promotion opportunities Not Required But a Big Plus Experience working in an airport/aviation industry Proficiency in languages other than English, especially Spanish What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Career development and ongoing training Important to Know Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS Aviation HHS Aviation is an industry-leading aviation services provider. We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions. We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies. We are quickly expanding our presence in the Southwestern United States, and we are looking for a high-performing industry professional who is looking to take ownership of our Southwestern operations.

Job Type:

Full-time Pay:

$90,000.00 – $95,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

10 hour shift 12 hour shift Evening shift Monday to Friday Morning shift Weekends as needed

Education:

Bachelor’s (Preferred)

Experience:

Aviation Cleaning Management :

5 years (Preferred)

Aviation Services:

5 years (Preferred)

Management:

5 years (Preferred)

Federal Aviation Regulations:

5 years (Preferred)

Cabin Cleaning :

5 years (Preferred)

Aviation Operations Management:

5 years (Preferred)

OSHA :

5 years (Preferred)

Language:

Spanish (Required) Ability to

Commute:

Fort Lauderdale, FL 33315 (Required) Ability to

Relocate:

Fort Lauderdale, FL 33315: Relocate before starting work (Required)

Work Location:

In person