Plumbing Service Manager Position Available In Broward, Florida

Plumbing Service Manager Trust Rooter Pompano Beach, FL Job Details Full-time $75,000

• $95,000 a year 2 days ago Benefits Profit sharing Fuel card Company truck Health insurance 401(k) Paid time off Cell phone reimbursement 401(k) matching Life insurance Qualifications Management Sales Customer service 11+ years Driver’s License Project management Plumbing Senior level Communication skills Time management 10 years Full Job Description “`

Overview:

We are seeking a highly skilled and experienced Service Manager to join our team. As a Service ManageR.

Duties:

• Schedules, directs and provides technical support for technicians to meet service demands and customers’ expectations
• Recruits, interviews, hires, and trains technicians as required to meet workload demands, and company or customer expectations and requirements
• Supervises and directs the technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
• Reviews technicians’ work to ensure quality meets established standards, techniques, and safety requirements; makes recommendations as requirements to improve quality and productivity
• Responsible for technicians’ performance appraisals, and reviews and for setting improvement goals per company requirements.
• Establishes and maintains a regular training program to ensure that technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions
• Conducts group and one-on-one meetings with technicians as required for Osha trainings heatl and safety meeting ,met all standars and regulation by law , evaluation, and general communication;
• Participates and/or conducts regularly scheduled departmental safety/informational meetings.
• Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements. Help dispather to answer and booking phone calls if need it.
• Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used
• Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the Plumbing Service Department
• Develops and monitors budgets, goals, and objectives to ensure departmental profitability
• Reviews work orders, invoices, and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables
• Specifies and makes sure that required parts are ordered in a timely fashion to ensure work deadlines are met.
• Ensures that all company/department policies are being followed by all technicians.
• , and monitors vehicles to ensure they are being maintained (oil change),
• Oversees assigned service vehicles (oil change,regular mainence) and updated documents (registration and insurance) to ensure they are in an acceptable condition to allow technicians to efficiently work out of the vehicle, cleaned and operated as required, and used according to company policy, and adequate inventory of parts and material are maintained.
• Keeps current with the latest training on current products, coordinates technician training, and maintains training records to ensure personnel maintains proficiency in preventive maintenance, start-up, troubleshooting, and repair of supported equipment.
• Be willing to travel and get trannings
• Work with other departmental managers to meet company and departmental goals and objectives
• Other tasks and responsibilities as required to maintain efficient department operations.
• Excellent customer service and sales skills
• Possess a strong personal desire for improvement; and the desire to motivate technicians to be better tomorrow than they are today
• Ability and willingness to work non-standard schedule: nights, weekends, and holidays as/if required, available 24/7 over the phone for technicians (On call support)
• Provide help to the technician on the field if need it, run service calls from time to time if we overbook

Requirements:

• Proven experience in service management within the plumbing construction industry 10+ years
• Strong knowledge of project management principles and practices
• Excellent communication and interpersonal skills
• Exceptional organizational and time management abilities
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Valid driver’s license If you are a highly motivated individual with a passion for delivering exceptional service, we encourage you to apply for this position.

Join our team and take your career to new heights!“`

Job Type:

Full-time Pay:

$75,000.00

• $95,000.

00 per year

Benefits:

401(k) 401(k) matching Cell phone reimbursement Company truck Fuel card Health insurance Life insurance Paid time off

Compensation Package:

Performance bonus Profit sharing Signing bonus

Schedule:

8 hour shift Monday to Friday On call Weekends as needed

Experience:

Plumbing Service Manager:

10 years (Required) Ability to

Commute:

Pompano Beach, FL 33069 (Required) Ability to

Relocate:

Pompano Beach, FL 33069: Relocate before starting work (Required)

Work Location:

In person