Team Leader Customer care Position Available In Broward, Florida
Tallo's Job Summary: The Team Leader Customer Care position in Pompano Beach, Florida, requires at least 5 years of customer service experience, excellent communication skills, and flexibility with working hours. Responsibilities include overseeing desk administration and ensuring customer satisfaction. Key competencies include strong reading abilities, persuasive negotiation skills, and collaboration with team engineers for efficient issue resolution.
Job Description
Team Leader Customer care
Job Poster :
Jobs Skills:
Customer Service |
Location:
Pompano Beach , Florida ,
United States Of America Views:
16 Purpose of the Job To oversee the Administration of the desks and customer service to ensure that all incidents and requests are fulfilled within timelines and customers? expectations exceeded.
MUST:
Must have atleast 5 years of experience in customer service
Excellent communication both oral and written
Working with People
Flexible and adaptable to working hours ?
Shifts Experience & Competencies:
Good reading abilities as some roles require scripted questions
Flexible and adaptable to working hours ? Shifts
Persuasive negotiation skills
To support the other team engineers of the all Administration in order to have them give the best possible resolutions to the customer problems
to have 1st call resolution.
