Office and Customer Engagement Coordinator Position Available In Hardee, Florida

Office and Customer Engagement Coordinator 5.0 5.0 out of 5 stars Bowling Green, FL 33834 Do you have a flair for communication, thrive in dynamic digital environments, and love interacting with people? Are you passionate about sustainability and ocean conservation? If so, we encourage you to apply to the Stream2Sea team — creators of the ONLY reef-safer and biodegradable products tested safe for freshwater fish, saltwater fish, and coral larvae — as our Office and Customer Engagement Coordinator ! About the

Role:

As the first point of contact for our valued customers, you will be the voice of Stream2Sea across multiple platforms — from phone and email to social media and live website chat. You’ll play a vital role in ensuring every customer interaction is positive, helpful, and aligned with our eco-conscious mission.

Key Responsibilities:

Serve as the front-line communicator via phone, website chat, social media messages, and email. Provide exceptional customer service by answering product inquiries, resolving issues, and sharing our mission with enthusiasm. Manage and monitor social media DMs and comments to ensure timely, friendly responses. Assist with general office administration tasks , order processing, and communication flow. Collaborate with our marketing and operations teams to ensure a seamless customer experience. Contribute creative ideas to customer engagement strategies and promotions.

Ideal Candidate Traits:

Excellent verbal and written communication skills with a natural ability to empathize, inform, and engage. Comfortable using Microsoft Office Suite and navigating customer service tools and social media platforms (Facebook, Instagram, TikTok, etc.). Highly organized, dependable , and detail-oriented. Passionate about environmental protection and excited by our mission to protect what you love . Energetic, creative , and capable of working independently and collaboratively.

Qualifications:

1+ years experience in a customer service, office support, or communication-focused role preferred. Experience handling messaging and inquiries across multiple platforms (email, phone, social, chat). Familiarity with CRM or helpdesk platforms is a plus. Must be able to work onsite in Bowling Green, FL . Why Work With Us? Stream2Sea is a mission-driven company that creates body care and sunscreen products safe for you and our blue planet. We offer a collaborative and supportive work environment , and your work will directly contribute to protecting marine ecosystems worldwide. Stream2Sea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Want bonus points? Include a cover letter explaining why you would like to join our team, and reference a specific product from our website that you look forward to trying. Apply today and help us protect what we love — one customer interaction at a time.

Job Type:

Full-time Pay:

$16.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Retirement plan Tuition reimbursement

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Bowling Green, FL 33834 (Required)

Work Location:

In person