Catering Sales & Service Manager Hilton Tampa Airport Westshore Position Available In Hillsborough, Florida

Catering Sales & Service Manager Hilton Tampa Airport Westshore Hilton Tampa Airport Westshore Hotel 2225 North Lois Avenue, Tampa, FL 33607

Responsibilities:

Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS). Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business. Maintain the highest quality of meeting and banquet service. Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations. Exercise decision-making skills to direct requests both internal and external. Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation. Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date. Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations. Assist in handling reservations for VIP guests and clients. Ensure that all arrangements, including upgrades and amenities, are handled properly. Coordinate with other departments through verbal and written instructions. Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues. Complete additional projects as assigned. Prepare Banquet Event Orders and internally distributes to departments. Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments. Assist or spearhead the coordination of internal sales events.

KNOWLEDGE AND SKILLS

Education:

High School Diploma required; Bachelor’s Degree preferred

Experience:

1-2 years of administrative support experience, additional hotel front desk experience is preferred

Skills/Knowledge Required:

Must be self-directed, motivated, and demonstrate intuitive customer service and interpersonal skills. Effectively deals with internal and external customers, with high levels of patience, tact, and diplomacy. Communicates clearly, concisely, and openly in all interactions. Has exceptional attention to detail, organizational, analytical, and time management skills. Multi-tasks and prioritizes in a fast-paced work environment being able to stay focused. Exercises sound judgment, evaluates situations, and utilizes appropriate and creative resources to solve problems. Is technologically savvy, with a working knowledge of Microsoft Office, Delphi FDC, and OnQ Preferred. Must be able to meet deadlines, exercise a sense of urgency, and know how to prioritize. Must be able to adapt to a changing environment and demonstrate a professional attitude. Flexible to work varying schedules to include nights, weekends, and holidays.

Hours required:

Fifty hours over a five-day period; days and times may vary based on business needs. Benefits

• 401(k)
• Dental insurance
• (Avail. 1st of the next month)
• Disability insurance
• (Avail. 1st of the next month)
• Flexible schedule
• Hilton team member travel program
• Health insurance
• (Avail. 1st of the next month)
• Life insurance
• Paid time off
• Vision insurance
• (Avail.

1st of the next month) . Etc.

EOE/AA/Disabled/Veteran Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Compensation Package:

Bonus opportunities

Schedule:

Monday to Friday Weekends as needed

Experience:

Hotel Catering Sales:

2 years (Required) Ability to

Commute:

Tampa, FL 33607 (Required) Ability to

Relocate:

Tampa, FL 33607: Relocate before starting work (Required)

Work Location:

In person