Client Services Supervisor Position Available In Hillsborough, Florida

Client Services Supervisor 3.8 3.8 out of 5 stars Tampa, FL 33634 Wipro Limited (

NYSE:

WIT, BSE

507685,

NSE:

WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description The Client Services Supervisor will be vital member of the Claim department and report to the Operations Head. They will assist the Claims Department with overseeing client services and client satisfaction, manage a small client services support staff, create and maintain client communications platform and collaborate with specialized vendors. ͏

Responsibilities:

Coordinate and Participate in regularly scheduled client and vendor relationship calls. Manage and monitor the tracking of all inquiries from clients including routing inquiries to appropriate departments and follow up with aging Prepare and Publish monthly and quarterly client services reports to customers Primary customer liaison with smaller ASO clients including managing annual reports Perform annual client PHI access review Participate in annual SOC audit reporting tasks as required ͏ Qualification Requirements Minimum of 5-10 years’ experience in a role that included health care administration (preferably claims administration) or similar work experience. Extensive experience in a Health Care Claims Administration industry, including but not limited to Claims Processing, Employer and Member enrollment processing, Member and Provider communications, etc. Strong verbal and written communication skills Well-versed in client and vendor relationship building Strong organizational skills Excellent management skills Prioritization and delegation skills Strong computer knowledge and use of MS Office tools, especially with MS Excel and MS powerpoint Work history implementing process improvements and operational efficiencies Education Requirements Degree preferred or equivalent job experience. Physical Requirement Normal degree of physical effort in typical office environment. May be subject to interruptions. Required to work heavily on a computer. Expected annual pay for this role ranges from to . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.