Customer Experience Coordinator Position Available In Leon, Florida
Tallo's Job Summary: Join Quick & Clean, Inc. as a Customer Experience Coordinator in Tallahassee, FL. This full-time position offers $14 - $17 an hour with benefits such as 401(k) and paid time off. Ideal candidates will have bilingual skills, data entry proficiency, and excellent phone etiquette to provide exceptional customer support and service. Apply now to be the first line of assistance for customers, resolving inquiries and promoting services effectively.
Job Description
Customer Experience Coordinator Quick & Clean, Inc. – 2.8 Tallahassee, FL Job Details Full-time $14 – $17 an hour 10 hours ago Benefits 401(k) Paid time off Qualifications Bilingual English Data entry Customer support Phone etiquette 2 years Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your ability to communicate effectively and resolve issues will be key to ensuring customer satisfaction and loyalty. The ideal candidate will possess strong phone etiquette, data entry skills, and a passion for delivering outstanding customer service. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regarding products and services regarding Residential and Commercial Cleaning, assisting customers with their needs. Analyze customer issues and provide effective solutions or escalate as necessary. Maintain detailed records of customer interactions and transactions in our database. Collaborate with team members to improve processes and enhance the overall customer experience. Handle sales inquiries and promote additional services when appropriate. Uphold company policies and procedures while ensuring compliance with industry standards. Experience Previous experience in customer support role is preferred. Bilingual candidates are highly encouraged to apply, as this will enhance communication with diverse customers. Strong data entry skills with attention to detail are essential for maintaining accurate records. Proficiency in English is required; additional language skills are a plus. Familiarity with office software and systems is beneficial, especially with Mac computers. Excellent phone etiquette and interpersonal skills are crucial for effective communication. Join us in providing exceptional service that makes a difference!
Job Type:
Full-time Pay:
$14.00 – $17.00 per hour
Benefits:
401(k) Paid time off
Shift:
Day shift Ability to
Commute:
Tallahassee, FL 32301 (Preferred)
Work Location:
In person
