Area Manager Position Available In Miami-Dade, Florida

Area Manager Legacy Service Partners

• 3.

6

North Miami, FL Job Details Full-time Estimated:

$97K

• $136K a year 15 hours ago Benefits Health insurance Dental insurance Leadership training provided Vision insurance 401(k) matching Qualifications Field service 3 years Electrical systems Plumbing HVAC Budgeting Senior level Leadership Service technician experience Strategic planning Full Job Description About the

Role:

As an Area Manager, you will be responsible for overseeing the business operations and day-to-day management of (HVAC, plumbing, and electrical service lines within a designated service area. You will supervise all technicians, ensure excellent service, swiftly resolve customer service disputes. The ideal candidate will have technical expertise, leadership abilities, and a strong understanding of the home service industry.

Key Responsibilities:

Hire and train Plumbing technicians Inventory control Customer service Run service calls

• 30% commission rate with 20% materials Vehicle management Quality control Facilitate all communication from office to field Lead a team of technicians, ensuring that they are prepared and trained to perform their roles effectively.

Coordinate daily job assignments, ensuring efficient routing and scheduling of field technicians to optimize productivity and minimize downtime. Ensure all work performed meets or exceeds company standards, regulatory requirements, and customer expectations. Serve as the primary point of contact for escalated customer issues related to field operations. Address customer complaints and ensure issues are resolved to the customer’s satisfaction. Manage inventory to ensure trucks are fully stocked and technicians have all tools necessary to complete the day’s job. Manage budget, costs, and resources within the territory to meet company and departmental goals.

Requirements :

Ten years’ experience as a field service technician in a residential setting. 3-5 years proven leadership experience in the home service industry. Proficiency in using technology and software systems to drive operational efficiencies. Understanding of HVAC, plumbing, and electrical systems, including installation, maintenance, and troubleshooting techniques. Strong understanding of business operations, including budgeting, financial reporting, and resource allocation in service-based environments. Strong strategic planning, operations skills, with a focus in driving efficiency, and achieving service line KPIs. Knowledge of ServiceTitan, a plus.

Interpersonal Qualifications:

Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. Exceptional problem-solving and conflict resolution abilities to improve things both big and small. Highly organized, ability to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity. Why You’ll Want to

Work Here:

Core values that we live every day

• not just words on a page Performance Pay directly tied to results
• Get what you deserve Benefits you will use
• Full medical, dental, and vision packages including fully employer paid options Secure your financial future
• 401(k) with company match up to 4% Speed and scale
• Work with a company that operates at the speed of a start up with the investment backing of institutional investors We invest in your future
• leadership training that directly results into bigger career opportunities Learn on the job
• continuous education stipends available Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States.

Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values

• winning together, performance over politics, and today not tomorrow.

LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies. Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Experience Preferred 10 year(s):

Residential Service Plumbing Experience Behaviors Preferred Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Functional Expert:

Considered a thought leader on a subject

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Preferred Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Goal Completion:

Inspired to perform well by the completion of tasks

Self-Starter:

Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.