CUSTOMER EXPERIENCE SPECIALIST MANAGER Position Available In Miami-Dade, Florida
Tallo's Job Summary: As the Customer Experience Specialist Manager at Corporate Caterers in Kendall, you will lead a team of specialists to exceed customer expectations and enhance loyalty. With a salary range of $42,000 to $47,000, responsibilities include analyzing feedback, mentoring staff, and optimizing the customer journey. Bilingual in Spanish and English, 3+ years of experience, and strong communication skills are required. Schedule is Monday to Friday, 8 am to 5 pm. Email resume to HR@corpcaterers.com.
Job Description
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CUSTOMER EXPERIENCE SPECIALIST MANAGER
(KENDALL) Corporate Caterers compensation: $42,000 TO $47,000 employment type: experience level: mid level job title: Customer Experience Specialist Manager As our Customer Experience Specialist Manager, you’ll lead a team of dedicated specialists focused on exceeding customer expectations and building loyalty. You’ll be the driving force behind optimizing our support strategies, improving customer satisfaction, and ensuring every interaction reflects our brand’s commitment to excellence. Analyze customer feedback and data to identify pain points and opportunities. Lead and mentor a team of customer experience specialists to deliver world-class service. Develop and implement strategies to enhance the customer journey across all touchpoints. Collaborate with cross-functional teams (BDA’s and other Managers.) to ensure customer needs are met. Analyze data and metrics to optimize team performance and customer satisfaction.
What We’re Looking For:
Bilingual- Spanish & Perfect English is a MUST 3+ years of experience in a customer experience or Manager role. Tech-savvy Strong communication, coaching, and people management skills. Proven track record of improving customer satisfaction and team performance. Ability to thrive in a fast-paced, evolving environment.
Schedule is:
Monday to Friday 8 am to 5 pm, schedule may change during the busy season. Email resume to : HR@corpcaterers.com
Benefits:
Vacation, Sick pay Fulltime Principals only. Recruiters, please don’t contact this job poster.
post id:
7842596905 ♥ [ ]
