Customer Service & Operations Coordinator Position Available In Miami-Dade, Florida

Customer Service & Operations Coordinator IUSA Water Miami, FL Job Details Full-time $18 – $25 an hour 22 hours ago Benefits Paid time off Qualifications Bilingual Spanish Microsoft Excel Customer service English Mid-level Bookkeeping for tax purposes Attention to detail QuickBooks Productivity software 2 years Communication skills Office experience Full Job Description We’re hiring a Customer Service & Operations Coordinator with QuickBooks experience and preferably a basic understanding of water utility rates. This key team member will support daily operations from our Miami office—handling customer service, technician coordination, service reports, and billing support.

Key Responsibilities:

Respond to customers in English and Spanish via phone, email, and in person Dispatch and coordinate service technicians Generate and manage service and billing reports (Excel) Assist with invoicing and recordkeeping using QuickBooks Update customer records and service logs Support general office operations Apply knowledge of water usage and utility billing rates when handling customer concerns

Requirements:

Fluent in English & Spanish (Required) QuickBooks experience (Preferred) Strong customer service and communication skills Proficient in Microsoft Excel and basic reporting Organized and detail-oriented Knowledge of water utility rates or experience in utility billing is a strong plus

To Apply:

Email your resume to:

Call:

Job Type:

Full-time Pay:

$18.00 – $25.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Shift:

Day shift People with a criminal record are encouraged to apply

Experience:

Office:

2 years (Preferred)

Language:

Spanish & English (Required) Ability to

Commute:

Miami, FL 33135 (Required) Ability to

Relocate:

Miami, FL 33135: Relocate before starting work (Required)

Work Location:

In person