Operations Coordinator Spare Parts and Customer Service Position Available In Miami-Dade, Florida

Operations Coordinator

• Spare Parts and Customer Service Evolution Group LLC USA Miami Gardens, FL Job Details Full-time $50,000 a year 17 hours ago Qualifications Pricing Microsoft Excel Microsoft Outlook Management Customer service English Driver’s License Bachelor’s degree Non-CDL Class C Data entry Organizational skills Customer support 1 year Communication skills Negotiation Entry level Full Job Description Overview We are seeking a dedicated and detail-oriented Spares Parts & Customer Service Coordinator to join our team.

This role is essential in ensuring that our customers receive exceptional service and support. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to manage multiple tasks efficiently with sound technical knowledge.

Responsibilities Key Responsibilities:

• Track, manage, and fulfill all spare parts and repair requests related to gym equipment, working closely with factories internationally to source and ship required components.
• Requires a level of technical knowledge to analyze customer concerns and repair requests to understand what parts are needed.
• Maintain clear and consistent communication with gym owners and clients to ensure accurate and timely delivery of parts and resolve any delivery related issues.
• Coordinate closely with our team globally and factory partners to confirm all product requirements, manage outgoing spare parts shipments and oversee tracking to ensure expected delivery.
• Handle customer concerns promptly and professionally
• escalating issues to appropriate teams and following up to ensure complete and satisfactory resolution.
• Ensure each request is followed through from initiation to delivery, organize and track open orders using proper systems, and maintain consistent communication with clients until completion.

Qualifications:

• Strong organization skills with strong attention to detail; ability to manage multiple part requests, timelines, and follow-ups simultaneously.
• Proficiency in Excel, Outlook, and other organizational tools to track and manage spare parts inventory, shipments, and order history.
• A level of technical knowledge of gym equipment.
• Comfortable using various communication platforms (e.g., email, WhatsApp, WeChat) to coordinate with international factories and suppliers.
• Strong interpersonal and communication skills, with the ability to professionally interact with clients via phone, email, or messaging as needed.

Join us in making a difference by providing exceptional support to our customers!

Job Type:

Full-time Pay:

$50,000.00 per year

Schedule:

Monday to

Friday Education:

Bachelor’s (Required)

Experience:

Spare Parts & Customer Service :

1 year (Required)

Language:

English (Required) Ability to

Commute:

Miami Gardens, FL 33169 (Required) Ability to

Relocate:

Miami Gardens, FL 33169: Relocate before starting work (Required)

Work Location:

In person