Administrative & Customer Service Coordinator Position Available In Palm Beach, Florida

Administrative & Customer Service Coordinator SERVPRO of South Palm Beach Boca Raton, FL Job Details Full-time $45,000 – $50,000 a year 15 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Management Restoration industry experience 1 year Leadership Entry level

Full Job Description Benefits:

401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Health insurance Paid time off Training & development Vision insurance Are you driven by providing exceptional customer service and being part of an amazing team? Can you effectively communicate with people, while managing multiple priorities? Are you reliable, professional, and resourceful? If the answer to these questions is yes, then we want you on our team!

What you will own:

1.

Customer Service:

You will be responsible for receiving customer calls, professionally communicating our company services, and ensuring we provide excellent customer service. 2.

Dispatching & Scheduling:

You will be responsible for dispatching field technicians to new projects, entering dispatch information into our software systems and assisting in coordinating the company’s daily schedule. 3.

Sales Support:

You will be responsible for responding to customer inquiries about existing proposals and to follow up on assigned pending job leads. 4.

Project Coordination:

You will be responsible for creating & sending proposals, maintaining external communication with our clients, internal communication with our team and confirming all project documentation is accurate and complete.

What you should already know:

1. How to effectively communicate with people to ensure you provide prompt, accurate and efficient service 2. How to utilize technology to organize & access information 3. How to prepare accurate documentation and maintain strong attention to detail. 4. How to operate in a deadline driven, team-oriented environment while remaining calm & professional in stressful situations. 5. Office related experience in the restoration industry (or any service industry) is desired but not required. A customer service focused, upbeat team player with a can-do attitude who is looking to become a part of a great team is desired and required! What you will receive 1. Base Salary of $45,000 – $50,000 per year based on experience plus commission and annual performance bonus. 2. Benefits that include health, dental and vision insurance to take care of you today and a 401K plan with a company match to help plan for your future. 3. PTO and paid company holidays. 4. Training opportunities to develop both industry knowledge and soft skills such as management & leadership About the team We are a local company that is part of the largest restoration franchise in the United States, so we offer the unique ability to enjoy the benefits of a small company “feel” while having the resources of a multibillion-dollar corporation. Our team works hard to achieve our goals and takes time to have fun and recognize our accomplishments. Remember, if we need to ask you to stay organized, demonstrate a great work ethic or deliver outstanding customer service, this role is not for you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.