Customer Service & Claims Coordinator Position Available In Palm Beach, Florida

Customer Service & Claims Coordinator Primary Services West Palm Beach, FL 33407 Primary Services is seeking a highly organized and detail-oriented Customer Service & Claims Coordinator to join our team. Under general supervision, this role provides full account management support to a diverse client base, including business, commercial, industrial, national, and government customers. In this position, you’ll play a key role in handling customer inquiries and complaints, coordinating with internal teams and vendor partners, and supporting a wide range of customer service functions such as claims processing, contractor invoices, enrollment, billing, and order fulfillment.

Key Responsibilities:

Deliver day-to-day account support to business and government customers Handle customer requests, issues, and complaints with professionalism and efficiency Coordinate with vendor partners and management to resolve customer concerns Assist with back-office functions such as claims resolution, invoice processing, enrollment, billing, and fulfillment Review and interpret insurance policies to extract and enter relevant data Maintain accurate customer account records and documentation

Qualifications:

Minimum of 2 years of experience in a relevant field (e.g., customer service, sales, customer accounting, claims, or revenue recovery) High school diploma or equivalent required Proficient in Microsoft Excel for data entry and analysis Ability to read and understand insurance policy documents Strong attention to detail and accuracy Excellent communication and problem-solving skills

Preferred Skills:

Experience with enterprise customer support systems or CRM tools Background in utilities, energy, or insurance-related fields Why Join Us? Work for the largest generator of renewable energy from wind and solar sources Be part of a company whose mission is to deliver affordable, reliable, and sustainable energy for a cleaner future Join a supportive team environment with opportunities for growth and development Want to be notified of similar positions? Visit www.primaryservices.com/signup/ to sign up and have notifications delivered straight to your inbox! #

PSR Job Types:

Full-time, Contract Pay:

$25.00 – $28.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Ability to

Commute:

West Palm Beach, FL 33407 (Preferred)

Work Location:

In person