Customer Service Coordinator (Onsite, up to $21/hour) Position Available In Pinellas, Florida

Customer Service Coordinator (Onsite, up to $21/hour)
Clearwater, FL Temporary $18.00 – $21.00/hr Onsite Job Description Our customer is a local, family owned business who provides exceptional service to the Tampa Bay area. They are growing quickly and looking to add a Customer Service Coordinator to their inspections team. If you’re looking for a company that offers a fun environment and room to grow while fully equipping their team for success, this is the company for you! The Customer Service Coordinator provides quotes, schedules service repairs, and provides overall general administrative support to the service department.

Essential Duties & Responsibilities:

Answers and fields service department phone calls, as well as returning calls and emails to customers in a professional and helpful manner.
Quotes new and existing customers on a variety of service repair needs.
Tracks service requests, ensuring that they are all handled in a timely manner.
Maintains an open line of communication with the field supervisor and technicians, whether it is in reference to jobs, paperwork etc.
Processes all incoming service work and prepares invoices to be sent to customers.
Able to communicate effectively in both written and verbal mediums Schedules necessary services for customers when required.
Processes quote approvals.
Process incoming parts needed for service repairs.
Ensures all technicians are appropriately badged.
Responsible for ordering materials for jobs.
Assists customers with monitoring needs, such as placing accounts on test or updating monitoring contacts.

Required Qualifications:

High school diploma or equivalent.
Two years of administrative experience.
Proficient in MS Office, especially Word and Outlook.
Excellent communication skills, written and verbal
Able to manage projects to meet compliance deadlines.

Hours:

8:30am to 5pm, Monday to Friday (onsite only)

Location:

Clearwater, FL Benefits:

Full benefits to include medical, dental, vision, 401k, PTO and holiday pay, once permanent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference:

JN -062025-399290