Service Coordinator Position Available In Sarasota, Florida
Tallo's Job Summary: The Service Coordinator position at Integrated Openings Solutions, LLC in Sarasota, FL involves organizing technicians, scheduling installations and service requests, handling customer complaints, and managing equipment and supplies. Ideal candidates have a degree in business, strong communication skills, and the ability to work under pressure. This full-time, non-exempt role does not include supervisory responsibilities.
Job Description
Service Coordinator Integrated Openings Solutions, LLC Sarasota, FL 34240
Department:
Service Labor Status:
Full Time, Non-Exempt Integrated Openings Solutions, LLC (“IOS”) is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart, aesthetically pleasing, code compliant and sustainable. Job Summary The Service Coordinator is responsible for assisting the Service Manager and organizing technicians to ensure timely and efficient installations and service requests are completed while maintaining a high level of service quality. Duties/Responsibilities Schedules and reviews daily routes with technicians Handles customer complaints; investigates and resolves customer service concerns Assists technicians with field service requests and delinquent accounts Orders and maintains equipment, supplies and materials required for service work Follows and enforces work procedures, prepares work schedules and expedites workflow to subordinates Workorder management in Comsense Releases shipments/work order management Answers service calls Performs other duties as assigned Minimum Requirements Associates or bachelor’s degree in business, administration, or related field, preferred. Commercial door, frame and hardware industry knowledge, preferred. Excellent leadership, communication, sales, and customer service skills. Excellent organizational skills and attention to detail. Strong creative thinking and problem-solving skills. Ability to work under pressure and handle stress. Supervisory Responsibilities None. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.
