Customer Success Manager Position Available In Catoosa, Georgia

Customer Success Manager 2.8 2.8 out of 5 stars Ringgold, GA 30736 Customer Service Manager – Greater Chattanooga Area Text PERKS to (844) 979-2497 to learn more At Five Star Breaktime Solutions, we’re committed to delivering top-tier service and innovative breakroom solutions to our clients. We are seeking a motivated Customer Service Manager (CSM) to drive retention, client satisfaction, and organic sales growth in a designated region.

What You’ll Do:

Build strong client relationships through regular visits and proactive communication Educate customers on our full range of products and services to increase retention and upsell opportunities Partner with sales and management to meet division goals for revenue, profit, and customer satisfaction Conduct regular site inspections to ensure brand consistency and quality standards Identify and resolve customer concerns, including loss prevention issues, in coordination with leadership Maintain accurate records of client interactions and activities Represent the company with professionalism and align behavior with our core values Travel as needed to visit client sites, attend meetings, and support regional operations

What We’re Looking For:

Bachelor’s degree (preferred) or equivalent experience 2+ years in customer service, account management, or sales Strong communication, negotiation, and problem-solving skills Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to work independently, manage multiple projects, and thrive in a fast-paced environment Valid driver’s license and clean driving record Willingness to travel, including occasional overnight stays Why Join Five Star? Be part of a growing company that values innovation and customer satisfaction Enjoy a collaborative culture and supportive leadership Competitive salary and benefits package Opportunities for professional development and advancement

Requirements:

Must be able to lift 50lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis. Must be able to consent to a drug screen. Must be able to consent to a pre-employment background check. Ability to work in all weather conditions (ex. heat, cold, rain, and/or snow)

Benefits:

Full-Time Employee Benefits Package Includes:

Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.

Position Information:

Status:

Full-Time About Five Star Breaktime Solutions:

Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Notice:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO/Federal Contractor/Veteran