Client Intake & Lead Coordinator Position Available In Chatham, Georgia
Tallo's Job Summary: Coastal Care MD, LLC in Savannah, GA is hiring a Client Intake & Lead Coordinator. This full-time position offers an estimated salary of $38.6K - $46K a year with benefits like paid time off. Qualifications include customer service, senior care, case management, organizational, and communication skills. Responsibilities include answering calls, managing inquiries, organizing leads, and converting leads into clients.
Job Description
Client Intake & Lead Coordinator Coastal Care MD, LLC Savannah, GA Job Details Full-time Estimated:
$38.6K – $46K a year 1 day ago Benefits Paid time off Qualifications Customer service Mid-level Senior care Case management Organizational skills Communication skills Home & community care
Full Job Description Description:
About Us:
Coastal Care Partners is a nurse-led home care and healthcare company proudly serving families across Georgia and South Carolina. We are committed to providing high-quality, compassionate care and an exceptional experience for every client we serve. Our team-first culture values communication, accountability, and a shared passion for helping others.
Overview:
We are seeking a highly organized, professional, and personable individual to serve as our Client Intake & Lead Coordinator . This key front-line role is responsible for answering incoming calls, managing new client inquiries, organizing leads, and ensuring each inquiry is handled with attention, urgency, and care to help convert leads into new clients.
Key Responsibilities:
Answer incoming office calls promptly and professionally Serve as the first point of contact for new client inquiries Gather essential information from potential clients and document accurately Enter and organize all leads in our CRM or tracking system Follow up with leads to move them through the intake pipeline Schedule consultations or appointments for the appropriate team members Track and report on lead conversion metrics Provide exceptional customer service to all callers and prospective clients Collaborate with internal teams to ensure smooth client onboarding
Requirements:
What We’re Looking For:
Excellent interpersonal and communication skills—compassionate, patient, and a great listener Strong organizational skills and attention to detail Experience in customer service, home care, healthcare, or a related field Ability to juggle multiple tasks and stay calm under pressure A team player who thrives in a fast-paced, people-focused environment Comfortable with scheduling tools, databases, and phone-based communication
Bonus If You Have:
Previous experience working in a home care or senior care setting Knowledge of scheduling systems (e.g., ClearCare/WellSky or similar platforms) A background in nursing, care coordination, or case management
Location:
Savannah, GA (in-office)
Schedule:
Full-time | Monday-Friday | Occasional on-call or after-hours support as needed
Compensation:
Competitive salary based on experience Benefits package, PTO, and opportunities for growth
