Account Coordinator Position Available In Fulton, Georgia

Account Coordinator Partners Personnel Johns Creek, GA 30097 Partners Professional group is seeking qualified candidate for an Account Manager role located in Johns Creek for our client’s corporate offices. This is a temp to hire position, on site daily with hours of 8-5 Monday through Friday. The Account Coordinator is responsible for the order management of existing customers. This includes data entry, data verification, and logistical coordination support. The Account Coordinator is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Duties and Responsibilities :

• Processes customer orders/changes/returns according to established department policies and procedures.
• Manage expectations of the customer when disruptions occur during the service and delivery process by responding quickly and effectively solving the problem.
• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Work with various departments to arrange shipping and delivery of materials.
• Works closely with the credit department to resolve disputed credit items.
• Provides timely feedback to various departments and management regarding service failures or customer concerns.
• Partners with the sales team to meet and exceed customer’s service expectations.
• Respond to incoming calls from a phone queue, emails, and other correspondence by providing high level customer focused solutions.

Qualifications:

• 4-year degree preferred or Associates with equivalent experience.
• Customer/Client Focus.
• Ability to Multi-task.
• Problem Solving/Analysis.
• Time Management.
• Written and verbal Communication skills.
• Teamwork Orientation.
• Technical Capacity.
• Computer skills needed to learn/work with IFS This is an immediate need.

PLEASE APPLY TODAY

if this is the role you are looking for.

Job Type:

Full-time Pay:

$21.00 – $23.00 per hour Expected hours: 40 per week

Schedule:

8 hour shift Day shift Monday to Friday No nights No weekends

Work Location:

In person