Account Manager/Customer Service Position Available In Fulton, Georgia
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Job Description
Account Manager/Customer Service North Georgia Landscape Management – 5.0 Alpharetta, GA Job Details Full-time From $50,000 a year 1 day ago Qualifications Sales Customer service Analysis skills 2 years Communication skills Entry level Technology sales Full Job Description Job Overview We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary focus will be on building relationships, understanding customer needs, and ensuring satisfaction through effective communication and problem-solving. Duties Engage in warm calling to establish rapport with existing and potential customers. Manage customer accounts by addressing inquiries, resolving issues, and providing product information. Analyze customer feedback and market trends to enhance service delivery. Communicate effectively with customers to understand their needs and provide tailored solutions. Negotiate terms and conditions with clients to foster long-term business relationships. Collaborate with the sales team to identify opportunities for business development. Maintain accurate records of customer interactions and transactions in our database. Experience Previous experience in customer service or sales is preferred. Familiarity with technology sales is a plus. Strong analytical skills to assess customer needs and market conditions. Excellent communication skills, both verbal and written, to convey information clearly. Ability to negotiate effectively while maintaining positive customer relationships. A proactive approach to problem-solving with a focus on customer satisfaction. Join us in delivering outstanding service while growing your career in a supportive environment!
Job Type:
Full-time Pay:
From $50,000.00 per year
Schedule:
8 hour shift Monday to
Friday Supplemental Pay:
Bonus opportunities Commission pay
Work Location:
In person
