Open Enrollment Associate Account Services Coordinator – GA or PA Position Available In Fulton, Georgia

Open Enrollment Associate Account Services Coordinator – GA or PA
Delta Dental of California
Alpharetta, Georgia The Open Enrollment Associate Account Services Coordinator provides essential administrative and client support for open enrollment activities across the enterprise. Reporting to the Open Enrollment Manager, this role plays a key part in supporting both internal teams and external clients to ensure the successful coordination and execution of open enrollment meetings, materials, and data submissions. This position partners closely with Account Services and other functional teams to deliver high-quality service, timely responses, and accurate fulfillment of customer needs.

Please note:

This is a hybrid position that requires team members to work onsite at one of the following locations on a monthly basis: Alpharetta, GA
Camp Hill, PA Team members should reside within a reasonable commuting distance of the designated location. Maintain a strong understanding of benefit structures, products, and plan designs to accurately interpret and fulfill open enrollment meeting requests.
Determine appropriate scheduling criteria and process client requests for benefit highlight summaries, materials, and meeting coordination.
Collaborate with cross-functional teams to obtain data for client presentations and respond to inquiries.
Research and resolve issues related to print materials and fulfillment, ensuring timely communication of resolutions.
Interpret and summarize information from internal teams into clear, concise responses for external clients.
Support and occasionally present at open enrollment meetings, both virtually and in-person.
Contribute to special projects and provide general administrative support for Account Managers and internal teams.