Technical Service Manager Position Available In Fulton, Georgia
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Job Description
Technical Service Manager Trusnik Brothers Investments Alpharetta, GA Job Details Full-time | Contract From $70,000 a year 23 hours ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Life insurance Qualifications Access control systems Management Salesforce Mid-level 3 years Bachelor’s degree Zendesk Security systems ServiceNow Account management Customer relationship management Full Job Description Job Summary We are seeking a Technical Service Manager to join our team. Duties Manage, mentor, and develop a team of customer service representatives and support specialists Oversee daily support operations, ensuring prompt and effective issue resolution Handle complex customer issues, ensuring timely resolution and customer satisfaction Qualifications 3+ years of management experience, as well as client facing Experience with CRM platforms (Salesforce, Zendesk, or similar) and ticketing systems (ServiceNow or similar) Familiar with access control systems or similar physical equipment
Job Types:
Full-time, Contract Pay:
From $70,000.00 per year
Benefits:
Dental insurance Flexible schedule Health insurance Life insurance Vision insurance
Shift:
Day shift
Work Location:
In person