General Manager Position Available In Gwinnett, Georgia

Job Title:

General Manager (Sales-Driven Operator)

Location:

Precision Tune Auto Care –

Lawrenceville/Sugarloaf Overview:

We’re not looking for a “shop manager.” We’re looking for a sales-minded general manager who can lead the front of house like a five-star hospitality pro, coach the team like a performance-driven leader, and turn every customer interaction into revenue. You’ll be the chief sales coach and customer experience driver-a Sales Optimizer. We know how to fix cars. We need someone who knows how to grow sales, drive retention, and create raving fans.

Your Mission:

Lead a thriving auto service center with revenue as your scoreboard Coach your service writers and front-end team to deliver confident, value-building, trust-driving conversations that convert Turn inbound phone calls into customer visits using specific and proven phone scripts Turn car count into cash flow through polished sales presentation scripts, offers, follow-up, and service excellence Create a hospitality-first culture where customers feel seen, heard, and cared for Be a visible, accountable, high-energy leader who knows how to inspire, not just supervise

What You’ll Do:

Drive revenue performance through daily huddles, sales, sales coaching, and performance tracking Manage and mentor the front-of-house team (Service Advisors, Customer Care) Oversee customer experience from check-in to check-out-nothing gets handed off without care Take extreme ownership of car count, ARO, close rate, and retention-and take action daily to improve them Partner with the back-of-house (Service Manager/Technicians) to ensure seamless workflow and clear communication Promote the shop in the community, building referral and repeat business through relationship marketing

What You Bring:

Proven sales skills and leadership experience (automotive, hospitality, retail, or service industry preferred) Confidence in coaching people to hit performance metrics High emotional intelligence and a knack for winning customer trust Strong understanding of revenue levers in a service business (not just ops metrics) Grit, urgency, and a growth mindset-you see targets as fuel, not pressure

What We’re Not Looking For:

A parts-and-labor-focused operations manager who hides in the back Someone who thinks fixing cars is more important than serving people A passive leader waiting for “corporate” to set the pace

What You’ll Receive:

World class sales and operations training Generous salary + life-changing bonus structure Clear path to leadership influence Ongoing sales and leadership coaching Autonomy with accountability A hospitality-driven culture Growth opportunities

Bonus Points If You:

Have run a high-performing service team before Know how to build scripts and close tickets at high average order values Can turn a lagging front-end into a confident, high-converting customer experience machine Love to compete and work to inprove yourself to make it happen