General Manager Position Available In Gwinnett, Georgia
Tallo's Job Summary: Precision Tune Auto Care in Lawrenceville/Sugarloaf is hiring a General Manager with a focus on sales. This role involves leading the front-end team to drive revenue, coach staff, and enhance customer experiences. The ideal candidate will have proven sales and leadership skills in the automotive, hospitality, retail, or service industry. The position offers a competitive salary, bonus structure, training, and growth opportunities.
Job Description
Job Title:
General Manager (Sales-Driven Operator)
Location:
Precision Tune Auto Care –
Lawrenceville/Sugarloaf Overview:
We’re not looking for a “shop manager.” We’re looking for a sales-minded general manager who can lead the front of house like a five-star hospitality pro, coach the team like a performance-driven leader, and turn every customer interaction into revenue. You’ll be the chief sales coach and customer experience driver-a Sales Optimizer. We know how to fix cars. We need someone who knows how to grow sales, drive retention, and create raving fans.
Your Mission:
Lead a thriving auto service center with revenue as your scoreboard Coach your service writers and front-end team to deliver confident, value-building, trust-driving conversations that convert Turn inbound phone calls into customer visits using specific and proven phone scripts Turn car count into cash flow through polished sales presentation scripts, offers, follow-up, and service excellence Create a hospitality-first culture where customers feel seen, heard, and cared for Be a visible, accountable, high-energy leader who knows how to inspire, not just supervise
What You’ll Do:
Drive revenue performance through daily huddles, sales, sales coaching, and performance tracking Manage and mentor the front-of-house team (Service Advisors, Customer Care) Oversee customer experience from check-in to check-out-nothing gets handed off without care Take extreme ownership of car count, ARO, close rate, and retention-and take action daily to improve them Partner with the back-of-house (Service Manager/Technicians) to ensure seamless workflow and clear communication Promote the shop in the community, building referral and repeat business through relationship marketing
What You Bring:
Proven sales skills and leadership experience (automotive, hospitality, retail, or service industry preferred) Confidence in coaching people to hit performance metrics High emotional intelligence and a knack for winning customer trust Strong understanding of revenue levers in a service business (not just ops metrics) Grit, urgency, and a growth mindset-you see targets as fuel, not pressure
What We’re Not Looking For:
A parts-and-labor-focused operations manager who hides in the back Someone who thinks fixing cars is more important than serving people A passive leader waiting for “corporate” to set the pace
What You’ll Receive:
World class sales and operations training Generous salary + life-changing bonus structure Clear path to leadership influence Ongoing sales and leadership coaching Autonomy with accountability A hospitality-driven culture Growth opportunities
Bonus Points If You:
Have run a high-performing service team before Know how to build scripts and close tickets at high average order values Can turn a lagging front-end into a confident, high-converting customer experience machine Love to compete and work to inprove yourself to make it happen