Office Manager/Customer Service Position Available In Gwinnett, Georgia

Office Manager/Customer Service Lucky Premium Treats

• Covid-19 Essential Business Actively Hiring 1266 Oakbrook Drive, Norcross, GA 30093 Come be part of Lucky’s Team!

We are a growing Dog Treat manufacturer and E-commerce company located in Norcross with an immediate need for an Executive Assistant / Office Manager. The individual we are looking for has the following characteristics. Love your Dog!!! Talk Dog to our dog centric customers!!!! Highly motivated and committed Detail oriented—sharp eye for details Quick learner

• quick study 3-5 years related work experience Excellent Communication skills
• Verbal and Written Winning Personality
• excellent phone manners Goal oriented—known for getting the job done right the first time Proven track record of accomplishments Self-starter with problem solving abilities Ability to multi-task and follows instructions Organized as well as excellent follow up skills Able to prioritize and shift between unrelated tasks

Job Description/Responsibilities:

Primary responsibilities will be the day to day administrative support functions required by the COO as well as the day to day customer service functions.

Organizational Skills:

Provide weekly reports that include analytical data, create operational procedural documents and forms. Keep detailed customer files. Organize and maintain electronic product labeling files.

Customer Service Skills:

Ability to relate to customer (retail, WHS, DIS) in a professional and courteous manner (through phone conversations and email), troubleshoot and resolve customer related problems, expediting corrects or adjustments and following up to ensure resolution. Responsible for processing orders received via e-commerce sites. Monitor and order supplies as needed; researching and comparison shopping when necessary. May run errands. Provide support to production and marketing as needed. Quick to learn products and able to recommend and provide guidance to customers specific needs and build relationships. Will monitor, manage, and analyze customer posted reviews.

Microsoft Office:

with focus on Excel, Word and be able to learn and move between multiple software platforms. This is a growing position, you need to be able to grow with it!!

Salary:

$45,000

• $50,000 year Full Time Background check required Norcross area, warehouse/plant environment

Job Type:

Full-time Pay:

$45,000.00

• $50,000.

00 per hour

Benefits:

Health insurance

Schedule:

8 hour shift Day shift Weekends as needed

Work Location:

In person