Find & Apply For Customer Service Manager Jobs In Houston, Georgia

Salary Information & Job Trends In this Region

Customer Service Managers in Houston, Georgia oversee and lead a team of customer service representatives to ensure excellent customer satisfaction and support. - Customer Service Representative salaries range from $30,000 to $40,000 per year - Customer Service Supervisor salaries range from $40,000 to $50,000 per year - Customer Service Manager salaries range from $50,000 to $70,000 per year The role of Customer Service Manager in Houston, Georgia has a rich history dating back to the early days of consumer-focused businesses in the region. Over the years, the position has evolved to meet the changing needs of customers and advancements in technology. With the evolution of technology and communication channels, Customer Service Managers in Houston, Georgia have adapted to provide multi-channel support to customers, including phone, email, chat, and social media. They have also implemented CRM systems to track customer interactions and preferences, allowing for more personalized service. Current trends in the role of Customer Service Manager in Houston, Georgia include a focus on customer experience management, utilizing data analytics to improve service quality, and implementing self-service options for customers. Additionally, there is an emphasis on training and development programs for customer service representatives to enhance their skills and knowledge in handling customer inquiries and concerns.