Internal operations Customer Care Manager Position Available In Jackson, Georgia
Tallo's Job Summary: The Internal Operations Customer Care Manager position at 101 Mobility in Braselton, GA involves overseeing daily operational activities, managing service appointments, and handling customer inquiries efficiently. The ideal candidate will have strong organizational skills, experience in operations or scheduling, proficiency in computer applications, and excellent communication abilities. The job is full-time, pays $19.00-$22.00 per hour, with benefits like 401(k), health insurance, and paid time off. Forklift certification is preferred.
Job Description
Internal operations Customer Care Manager 101 Mobility 935 Hwy 124, Braselton, GA 30517 Job description Overview We seek a detail-oriented and proactive Operations Coordinator to oversee and streamline daily operational activities. This role ensures that projects are completed on time, service appointments are scheduled efficiently, and customer inquiries are handled effectively. The ideal candidate will have strong organizational skills, the ability to manage multiple tasks, and a commitment to enhancing the overall efficiency of the operations team. Duties
- Complete processing of the previous day’s operation appointments and tasks.
- Check and upload service and installation tickets, process payments, register equipment, and ensure job completion.
- Order and quote parts as necessary for services.
- Project Management.
- Complete inventory of equipment.
- Manage and track Purchase orders, Manufacturer’s Warranties, Return Merchandise Authorizations (RMAs), labor credits, and others.
- Oversee inventory management, including ordering and delivery, and tagging equipment and parts for client use.
- Assist with phone inquiries and customer support as needed.
- Focus on Accounts Receivable, manage daily mail operations, and efficiently Process rental invoicing and billing.
- Schedule and manage relationships with state inspectors.
Experience Previous experience in operations, scheduling, or administrative support. Proficiency in computer applications, proficiency in Microsoft Office Suite, and experience with inventory management systems. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal, are necessary for effective interaction with team members and clients. Ability to work independently and collaboratively within a team.
Job Type:
Full-time Pay:
$19.00
- $22.
00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance
Shift:
8 hour shift
License/Certification:
Forklift Certification (Preferred) Ability to
Commute:
Braselton, GA 30517 (Required) Ability to
Relocate:
Braselton, GA 30517: Relocate before starting work (Required)
Work Location:
In person
